Golisimo Casino - discussione generale (pagina 2)

It seems that Casino Golisimo is still in its awkward position of not verifying my account.

This site is a disgrace.

In other casinos, the money is in my account within 24 hours

Now it tells me that I don't need to verify my account to play.

But I have no idea if my account has been verified because it's not showing up on the website.

Come on... throwing money away when it's so hard to earn, and when you're lucky they laugh in your face

Parece que el Casino golisimo sigue en su incomoda situación de no verificar mi cuenta

Es una vergüenza este sitio

En otros casinos en 24 horas el dinero en mi cuenta

Ahora me dice que no es necesario verificar mi cuenta para jugar

Pero no tengo ni idea de si me an verificado mi cuenta por qué no consta en la página

Vamos .....tirar el dinero con lo que cuesta de ganar y cuando uno tiene suerte se ríen de ti en tu cara

Of course

They keep stalling, but I can't withdraw my funds.

Shameful

Por supuesto

No paran de marear la perdiz pero mis fondos no los puedo retirar

Vergonzoso

hey. it is the same for me. they don’t want to vertify my account. been a week here aswell and are giving me the same answers that they are on the case. seem’s like they don’t want to vertify my account to pay out my max win that i win. i think casino guru need to get on this case.

I’d be a bit confused if the casino asks you for some documents and then you say that verification isn’t necessary. So which is it? What did the casino tell you? If you continue to have problems with the whole process, whether it’s withdrawals or KYC, let us know and we’ll try to help. We give casinos 14 days for both processes, which I think is enough time for a player to be verified and have their money.

Hi, why aren't they verifying your account? Are you just waiting a long time, or is there a specific issue with a document? I see you've been waiting for a week, you haven't wasted any time, and your complaint is currently under review. So if this continues, we'll try to help you out.

But I'd like to know what's going on.

dont know. They say they have every document they need and i just have to wait, but they say the department is activly working on it. They been saying that for 5 days now. I won the max win and have a lot of money in the account, probably thats why they dont want to accept it.

Maybe that's why, or maybe they're still reviewing the documents. It shouldn't take the casino long, but on the other hand, weekends usually don't count toward that timeframe. However, if it takes them a long time, and you still haven't been verified or received your money within 14 days, be sure to let us know and we'll see if there's anything we can do about it.