Maggico Casino - discussione generale

Are there others who aren't receiving their money back? They're withholding $800,000 from me—real money, not bonuses. Where can I file a complaint? It's been more than 10 days.

Hay mas que no les quieran depositar su dinero? A mi me retienen $800.000.- dinero real no de bonos. Donde se puede hacer denuncia ? Han pasado mas de 10 dias .

I can see that you have already submitted your complaint here. Our team has to wait for the 14-day time period to pass before we can intervene.

Have they asked you to pass the verification, though?

Yes, I sent everything they asked for: ID, email screenshot, bank statement screenshot, even though their rules state that verification is only required for withdrawals over $1,000 USD, which is less. I get the same response every day: they have high demand and I should wait. I don't know where to turn since this is my real money, not bonus funds. I found you, but I have doubts about whether you're involved since you haven't published my complaint, and I posted it in a forum. Thank you very much.

Si, envié todo lo que pidieron, cedula, pantallazo de correo, pantallazo cartola bancaria, aún cuando en sus reglas dice que la verificación procede a retiros de mas de 1.000 UDS lo mio es menos. A diario misma respuesta, que tienen mucha demanda, que espere. No sé donde acudir ya que es mi dinero real no de bonos. Los encontré a ustedes, más tengo dudas si son parte de esto ya que no publican la queja y lo hice en foro. Muchas gracias.

I'm worried because this is appearing on social media in my country... the same modus operandi as with my money.

Preocupada esto aparece en las redes de mi pais.. el mismo modus operandi que con mi dinero

Hello, if I may say just one thing: the text in the screenshot provides no context or concrete information about a real issue; it is based on feelings and personal expectations, which, of course, lead you as the reader to respond primarily to those feelings. On the other hand, everyday practice shows that KYC or verification, focuses on the ownership of players' banking accounts as part of the pre-steps to successful withdrawals. Hence the only negative fact is 5 days waiting; however, weekend could have been included—who knows? 🙂

This does not guarantee you will never be paid. I'm sorry for stepping in and I'm letting Romi continue here.

Hi, this message is from a guy who didn't get paid more than $200 USD, hence his "feelings" and mine. It's been 12 days since I received my deposit. I really hope I don't have any problems, and when I get it, I'll come back and write. This has never happened to me at other casinos; I only play occasionally, and my winnings are deposited within 24 hours. Last year, Tonybet deposited $950 USD into my account in 24 hours. I don't understand the delay and all the requirements, but be aware... they freeze the funds, preventing withdrawals, even though you can still use them for playing. I hope you're right and it's just a matter of days.

Hola, el texto es de un señor que no le pagaron mas de 200 USD, por ello sus "sentimientos" y lo mio han pasado 12 días corridos. La verdad espero no tener problemas y cuando me depositen venir y escribirlo. Nunca me pasó en otros casinos, juego solo a veces y lo ganado depositado en 24 horas. En tonybet me depositaron el año pasado 950 USD en 24 horas. No entiendo la demora y todo lo que solicitan, pero ojo.. congelan los fondos para retirarlos y si se pueden usar para jugarlos. Espero tengas razón y sea cosa de dias.