Spinpirate Casino - discussione generale (pagina 7)

https://casinoguru-en.com/spinpirate-casino-withdrawal-of-player-s-winnings

🙂

what is the excuse here?

With a complaint that has been open for almost a month 😀?

https://casinoguru-en.com/scatterhall-casino-player-s-withdrawal-has-been-delayed-2

https://casinoguru-en.com/scatterhall-casino-player-s-struggling-to-draw

Here, too, complaints that have been open for almost a month 🙂.

Let's assume that Nodapay is really causing the problems. Which is very strange since I have made withdrawals via Nodapay at other casinos without any problems.

How can Casinoguru then explain that even crypto payouts are not processed or arrive?

Casinoguru is not to blame for the payouts not arriving. However, you are to blame for the fact that both casinos still have "relatively" good ratings and players continue to deposit and ultimately lose money even if they win because the casino doesn't pay out.

It's also a matter of common sense in a way.

1. Why is Crypto not paid out?
2. Why can't you transfer the winnings to the players with another service? (that would prevent so many problems)
3. Why can you pay out with NODAPAY on other casinos but strangely not on Spinpirate?

If you cannot answer even one of these questions, I find it incomprehensible that the rating of the casino is not changed.

The problem with this is that YOU as a casino guru are not putting pressure on the casino. They give the casino as much time as they want. Even after ONE MONTH without receiving the money, the rating here will not downgrade. How can that be ?

Why can't they downgrade the casino's rating and when all 40-50 complaints are resolved then they can adjust the rating accordingly.

Of course, that shouldn't be the norm. But with several cases that have not received their money for over a month and the number of complaints and conflicting excuses I feel it would be appropriate to put some pressure on the casino to finally pay out the money.

(I don't know if you (Casinoguru) have already contacted NODAPAY. But that would also be an opportunity to confirm the casino's statements, for example. I hope that my email will be answered and that I can provide information accordingly.)

https://casinoguru-en.com/spinpirate-casino-withdrawal-of-player-s-winnings

🙂

was ist hier die Ausrede ?

Bei einer Beschwerde die fast einen Monat offen ist 😀?

https://casinoguru-en.com/scatterhall-casino-player-s-withdrawal-has-been-delayed-2

https://casinoguru-en.com/scatterhall-casino-player-s-struggling-to-withdraw

Auch hier Beschwerden die fast einen Monat offen sind 🙂.

Gehen wir mal davon aus das Nodapay wirklich die Probleme verursacht. Was schon sehr komisch ist da ich Auszahlungen via Nodapay auf anderen Casinos ohne Probleme durchgeführt habe.

Wie kann Casinoguru es dann erklären das selbst Crypto Auszahlungen nicht bearbeitet werden bzw. eintreffen ?

Casinoguru trifft nicht die Schuld das die Auszahlungen nicht eintreffen. Euch trifft aber sehr wohl die Schuld das beide Casinos immernoch "relativ" gute Bewertungen haben und dadurch Spieler weiterhin einzahlen und im Endeffekt, auch wenn sie gewinnen, Geld verlieren da dass Casino nicht auszahlt.

Es geht hier auch in gewisser Hinsicht um den gesunden Menschenverstand.

1. Wieso wird Crypto nicht ausgezahlt?
2. Wieso kann man die Gewinne nicht mit einem anderen Dienst an die Spieler Überweisen? (das würde so vielen Problem vorbeugen)
3. Wieso kann man auf anderen Casinos mit NODAPAY auszahlen aber komischerweise nicht auf Spinpirate?

Wenn man auch nur einer dieser Fragen nicht beantworten kann finde ich es nicht nachvollziehbar das die Bewertung des Casinos nicht verändert wird.

Das Problem dabei ist das SIE als Casinoguru dadurch das Casino nicht unter Druck setzen. Sie lassen dem Casino so viel Zeit wie es will. Selbst nach EINEM MONAT ohne erhalten des Geldes wird die Bewertung hier nicht herabgestuft. Wie kann das sein ?

Wieso können sie nicht die Bewertung des Casinos herrabsetzen und wenn alle 40-50 Beschwerden gelöst sind, dann können sie die Bewertung dementsprechend anpassen.

Das sollte natürlich nicht der normale Umgang sein. Aber bei mehreren Fällen die über einen Monat nicht ihr Geld erhalten haben und der Anzahl an Beschwerden und der sich widersprechenden Ausreden finde ich es wäre angemessen das Casino in gewisser Hinsicht unter Druck zu setzen sodas endlich das Geld ausgezahlt wird.

(Ich weiß nicht ob Sie (Casinoguru) bereits NODAPAY kontaktiert haben. Aber das wäre beispielsweise auch eine Möglichkeit um die Aussagen des Casinos zu bestätigen. Ich hoffe das meine Email beantwortet wird und ich dementsprechend Informationen bereitstellen kann.)

Saint 90 + every player concerned about his casino:

"Just recently a warning has been added to the review:

It seems we are getting the same replies from the casino as anybody else, so we keep an eye on every open complaint to ensure we are ready for further progress.

Please inform us the moment you receive any payment.

I've been waiting for my money for 8(!) business days... still pending!! Chat always the same excuses (copy+paste). I've never experienced anything like that before... Other casinos requested payment to bank account last night, money already arrived this morning... I ask how can something like this happen without consequences?

Ich warte auch schon seit 8(!) Werktage auf mein Geld… immer noch pending!! Chat immer die gleiche Ausreden (copy+paste). Sowas habe ich noch nie erlebt… Andere Casino gestern Abend Auszahlung auf Bankkonto beantragt, Geld heute Vormittag schon angekommen… Ich frage mach wie kann sowas ohne Konsequenzen passieren?

Most of us have been waiting for our cashout for a month..😂

Hi everyone, I want you to watch them cheat on me. You can watch this process in real time. They set up a casino to take your money and give nothing back. This is a scam. I ask the casino administration to pay attention to this. Please 

https://spinpirate.com/

This casino has not paid me $38 since March 17, 2023. I ask them to pay, but they tell me that they are about to get better or "we are not responsible for the withdrawal, write to the finance department". Then why are you sitting and working here, Nina? You are stealing people's money. And I want everyone to know about it. 

So a deposit can be made from a variety of ways, but I can withdraw only to the bank?

Bianca 10:23

You can make a withdrawal in the sam way you made a deposit

Gary Christensen 10:23

no

Bianca 10:23

For example if you made a deposit via crypto in the place of IBAN, insert crypto adress and in the place of bic/swift simply the crypto type (also BTC, ETH etc...)

It was nice talking to you. Have a great day!

Thank you and have fun in our Casino

Please be advised to read thru our Terms and conditions to ensure that enjoy our Casino to the fullest

You have closed the chat.

Nina 18:46

Hello. How may I help you?

Gary Christensen 18:47

A week ago I put money on the withdrawal. The balance was withdrawn, but I did not get anything.

Nina 18:50

As I said before, we have a processing backlog and are working to catch up

Gary Christensen 18:51

No one told me that.

When can I get my money?

Nina 18:53

As I said before, we have a processing backlog and are working to catch up

Is there anything more I can do for you today?

It was nice talking to you. Have a great day!

Thank you and have fun in our Casino

Please be advised to read thru our Terms and conditions to ensure that enjoy our Casino to the fullest

Gary Christensen 18:56

When can I get my money?

Give me an approximate date.

Nina 18:57

sorry but I can't I don't handle with withdraw - I am the support

Gary Christensen 18:57

I'm not interested in that. Check with the person who handles the withdrawal.

dear Nina

Nina 18:58

dear Gary. - send it to the accounting

have a nice day

Nina 18:58

see you bye bye

You rated our customer service as bad.

You left the following comment: bad

Nina has closed the chat.

04.04.2023

Name:

Gary Christensen

E-mail:

GaryLangeland96@proton.me

Bianca 07:25

Hello. How may I help you?

Gary Christensen 07:26

I've been waiting three weeks for my $40.

Bianca 07:27

We regret to inform you that it has come to our attention that payments are still being stuck at NodaPay. We were only made aware of this issue Thursday Late afternoon and have been trying to contact NodaPay to resolve it. Unfortunately, we have not been able to get through to them so far.

Bianca 07:33

It was nice talking to you. Have a great day!

Thank you and have fun in our Casino

Please be advised to read thru our Terms and conditions to ensure that enjoy our Casino to the fullest

Bianca has closed the chat.

14:43

Name:

Gary Christensen

E-mail:

GaryLangeland96@proton.me

Nina 14:44

Hello. How may I help you?

Gary Christensen 14:45

You haven't paid me for a month. Do you want my $40 back after all? Or are you waiting for me to forget about it? I won't forget. I'm going to post on all the casino forums that you're scammers.

Nina 14:46

we do not process any withdrawal requests on weekends or public holidays and it's easter. we hope to have fixed everything after the holidays

Gary Christensen 14:48

Okay I will create a post on the forums and we will all watch together to see how you keep your promises. You come up with excuses every time. I'm sick of it. Let everyone see your true face.

Nina 14:50

Is there anything more I can do for you today?

It was nice talking to you. Have a great day!

Thank you and have fun in our Casino

Please be advised to read thru our Terms and conditions to ensure that enjoy our Casino to the fullest

bye bye

Gary Christensen 14:52

I will make you popular nina

Please note, administration. The money has not been paid for almost a month. Documents are all accepted and the account is verified. They come up with excuses, postpone in the hope that you will forget about it. Or they write: we support you, we do not deal with payments. This is nonsense. It's the duty of support to deal with all the issues associated with the casino. 

CasinoGuru, you have established yourself as responsible and decent people. I believe you, please remove this casino or warn everyone that https://spinpirate.com/ scammers. Thank you 

They said that after the holidays. Well, let's see if they are telling the truth together. 

Sadly, this thread is mainly about delayed payments in Spinpirate, browse it to find out the full picture. 🙁.

Has anyone received their winnings? I was transferred 680€ today which is due since march haha they actually paid my money i'm so perplexed haha maybe they'll start paying i never thought i'd see this money haha

Hat jemand seine gewinne erhalten? mir wurde heute 680€ überwiesen was seit märz fällig ist haha die haben tatsächlich mein geld ausgezahlt ich bin so perplex haha villeicht fangen sie an zu bezahlen ich hätte niemals gedacht das ich dieses geld noch sehe haha

I'm positively shocked. Like, is it real?

Is anyone get their money!? I have waited now two months without payment. It is unbeliavable that spinpirate and scatterhall can continue their 'business'. Some one should make offence report against owner but yes this is very difficult.