Belabet Casino - Il prelievo del giocatore è ritardato a causa della chiusura del casinò.

I sent a withdrawal request on 04/06 for €42.96, which was rejected due to the need to complete the KYC.

On the same day (04/06/2026) I received a notification to withdraw the funds by 08/06 as the casino would be closing and then it would no longer be possible to withdraw.

They didn't give me enough time to complete the KYC procedure and request a new withdrawal.

It is not possible that in 4 days (practically without warning) they close the casino and disappear with the users' money.

When entering the site it appears that it is under maintenance but there is no way to interact with them.

I attach all the evidence of the case.

Ho inviato un richiesta di prelievo il 04/06 di €42,96, la quale mi è stata rifiutata per necessità di effettuare il Kyc.

Sempre lo stesso giorno (04/06/2026) mi è arrivata una comunicazione di prelevare i fondi entro l'08/06 poiché il casinò avrebbe chiuso e poi non sarebbe stato più possibile prelevare.

Non mi hanno dato il tempo necessario di effettuare la procedura del Kyc e di richiedere un nuovo prelievo.

Non è possibile che in 4 giorni (praticamente senza preavviso) chiudono il casinò e spariscono con i soldi degli utenti.

Entrando nel sito compare che è in manutenzione ma non c'è modo di interagire con loro.

Allego tutte le prove del caso.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you sent any identity documents to the casino before the maintenance started? If so, kindly specify which documents you submitted and when exactly.
• Have you tried contacting the casino customer support through email to ask about the verification of your account and the possibility of withdrawing your winnings?
• Did you accumulate your winnings from a real-money deposit or from a free, no-deposit bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika