Winnita Casino - Il ritiro del giocatore è stato posticipato.

I made the withdrawal on 07/24.

They have already been very late in the past and only issued the credit after repeated reports.

This time all is silent, support and assistance non-existent.

Continuous delays and lack of responses via email.

Ho effettuato il prelievo in data 24/07.

Già in passato hanno ritardato molto e solo su continue segnalazioni hanno effettuato l'accredito.

Stavolta tutto tace, supporto e assistenza inesistente.

Continui ritardi e assenza di risposte via mail.

Dear senix999,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Can you confirm that your KYC verification was completed?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru