BillyBets Casino - discussione generale (pagina 6)

Yes, but you can't process withdrawals within 24 hours, and in some cases within 96! And then you have to wait 10 days... the first withdrawal I made was made after about 100 hours... they cancelled one after waiting over a hundred hours, saying there was a problem with the provider! After that, I had to request a new withdrawal, and it's been well over 96 hours... it seems like they're just stalling in the hope that you'll cancel the withdrawal and gamble it all over again! It's really unfair.

Yes, I understand the deal is not okay for you. And since you know it can happen, you should not cancel those withdrawals on your own or play out the money. The truth is that if a casino encounters technical complications, such as issues with specific payout options, it can automatically cancel the withdrawals as part of those errors; therefore, the key is to avoid losing the money initially and to be patient. Even though it is inconvenient and feels unfair.

I understand so I just have to wait right?

I'm really not aware of any other possibility, yes.

Let's suggest we stay in touch to see how things are going, does it sound good to you?

Ok, anyway I opened a complaint...let's see what happens, thank you very much

Sure, you are welcome. I would do the same. Let's see where it takes us!

Everything went smoothly! Thanks everyone!

I'm really glad to hear that; I'm delighted that it's been resolved.

Will you keep playing at this casino?😀

So the matter has been resolved. Hey, that's fantastic! Thanks for sharing. What was the issue, anyway? Did they tell you anything more? Well, in any case, I'm so glad you can put this behind you. 👌

I don't know but the funds have arrived 😉

I don't know, maybe in the future.... I wish it was a safe environment and not that I have to wait all these days....

Well, the funds matters the most anyway. 😀

I just played and finally won alot of money from Billy Bets which is part of Novaforge. Will they pay the 1770 Canadian money I won or am I needing help to get the money from you guys or somebody else and if so who?

I totally get it, sometimes speed is probably the most important thing for players. I hope you do well, and if you give it a try in the future, feel free to let me know how it went.😉

Hi, if you won the money fairly, I don't see any reason why you shouldn't get it. Is this your first withdrawal, and has the casino verified your account yet? I don't know how long it will take, but you can read in this thread how it went for some other players. Did you play with a bonus or not?

 I believe you'll get your money, when did you request the withdrawal?

2days ago for the first 750 and today for the second 750. Plus I still have another 540 to withdraw tomorrow.

Hello, Jaro is off work, so I just want to add that hopefully, there won't be any significant delay along the way. Let's stay in touch to see how the casino handled the rest of your money.

I'm glad it's working for you, it's not for me, the deadline for the casino to respond has passed again and the situation is still the same, they've shown a print of an image that I don't see on the promotions pages to justify the fact that they took my money without at the time I activated the bonus being explicitly presented with the terms that would say, according to them, that I could only win €30 after betting €6000. I'll say it again, only in the idea of a casino would I waste hours betting €6000 to win €30 if I knew that was going to happen!!!

Ainda bem que está a resultar para vocês, para mim não, está novamente a acabar o prazo de resposta do casino e a situação continua igual, apresentaram um print de uma imagem que não vejo nas páginas de promoções para justificar o facto de que me tiraram o dinheiro sem que na altura que ativei o bonus me tenham sido apresentados de forma explícita os termos que diriam, segundo eles, que eu apenas podia ganhar 30€ depois de apostar 6000€. Volto a dizer que só na ideia de um casino, eu ia perder horas a apostar 6000€ para ganhar 30€ se eu soubesse que isso ia acontecer!!!

Do you already have the money or have you simply asked to withdraw it, because withdrawals usually don't take 2 days!!!! You're very lucky!!!!

Você já tem o dinheiro ou simplesmente já pediu para retirar, porque normalmente os saques não demoram 2 dias!!!! Está com muita sorte!!!!

I probably wouldn't have gone for it either if I'd known that the maximum I could withdraw from the bonus was 30.

Anyway, I saw that the casino replied to your complaint, so feel free to take a look at it.