LunuBet Casino - discussione generale

this Lunubet Casino has really slow withdrawal processing times. my first withdrawal took 3 days and then the second one also takes 3 days. I emailed them twice and asked why the second withdrawal takes 3 days, but they sent me their rules to read again. they said that when I have registered the account in the casino, I accept the rules and conditions. they have no intention of paying player withdrawals any faster. they just wait for the player to lose his money and the withdrawal and lose the winning money as well.

tässä Lunubet casinossa on todella hitaat nostojen käsittelyajat. minun ensimmäisessä nostossa kesti 3 vuorokautta ja sitten toisessa kestää myös 3 vuorokautta. laitoin heille kahdesti sähkököpostilla viestiä ja kysymyksiä että miksi toinenkin nosto kestää 3 vuorokautta mutta he laittoivat minulle heidän sääntönsä luettavaksi uudelleen. sanoivat että kun olen rekisteröinyt casinoon tunnuksen niin hyväksyn säännöt ja ehdot. heillä ei ole mitään aikomustakaan maksaa pelaajien kotiutuksia nopeammin. he vain odottavat että pelaaja häviää rahansa ja peruunoston sekä häviää ne voitto rahatkin.

Hi, I wouldn't see any problem with that to tell you the truth. There are many casinos where withdrawals take much longer and three days is pretty good. For example, we give casinos 14 days to sort out the whole withdrawal process. 

However, if you feel that it is too long for you you can still make a change and play somewhere else. 

If I may know, what payment method do you use to withdraw money ? 

I can see in your complaint that you experienced some delay with your withdrawals. Right?

So, how is it going now, though? You wrote that they paid you three of them, and you're waiting for the next ones.

Please keep us updated regarding this.

Hi!

Sorry for stepping in. I just wanted to let you know that you should notify the casino right away that you received a confirmation of your unexpected password change request. Additionally, since that email password might have been compromised, I would think about changing it.

Additionally, I would not expect the casino representative to address your concern here, so I suggest you reach out to them with haste.

Regarding the complaint, I do not believe it makes much sense to keep it open indefinitely. We give casinos 14 full days to process payouts, as you most likely noticed. Now that the first three withdrawals have been paid, keep "complaining" because that is the goal of the complaint; it is very ineffective to keep it open because you just submitted next requests. Kindly do not be shocked if the complaint is closed.

However, we will gladly monitor the situation here with you. What do you say?

Thank you for keeping us informed about everything.

I hope that everything will be resolved soon. It really looks like the intervention of our complaint team won't be needed at the end. What do you reckon?

Let's keep the money coming. 😉

Sure. Let's wait and see. I am keeping my fingers crossed.🤞

Have you used the same payment method for all of them, by the way? 🤔

I’m absolutely loving the Cash of God game at LunuBet Casino! The immersive gameplay and special features keep things exciting, and each round brings a new thrill with the chance to unlock big wins.

Okay, thank you. We'll wait for it.

Nice to hear.

How long have you been playing at this casino?

If you'd like to write more about your experience there, you can write your review over here as well.

Any nice wins with your favorite game? 🙂