Rabona Casino - discussione generale

I have a question, I won a large amount at Casino Rabona and they now say that they have technical problems. Somebody can help me. Or someone experience with it

Ich habe eine Frage habe ein großen Betrag bei Casino Rabona gewonnen die sagen jetzt das sie technisch Probleme haben kann mir da jemand helfen . Oder jemanden Erfahrung damit

Hello, I checked user reviews and find just one - one-week-old post describing a problem with the withdrawal. There have been very few complaints submitted against this casino, so it is hard to say, what is happening now. If the amount won is big, the casino has to clarify the procedure with the finance department at least and it usually takes some time. Be also advised that this casino has an average monthly withdrawal limit, which means the amount will be split into lower sums paid on monthly basis.

It is all time-consuming, so maybe they just cover it with technical issues.

Keep asking the live chat if possible.

If anything goes wrong, you can always submit a complaint here. I'd wait a bit now.

Keep us posted, please.

So what exactly did the casino tell you about the technical problem?

The casino has not given any details about the technical problems.

Dass Casino hat zu den technischen Problemen keine genaueren Angaben gemacht.

I wrote to support again because still nothing has moved

Ich habe den Support nochmal angeschrieben weil sich noch immer nichts bewegt hat

I see, high volume of traffic at the moment. This can be correct at some point - a lot of customers and payments to get checked. Furthermore, she could write something like "wait for next 2-3 days" simply to comfort you, instead, she wrote "I can not tell for sure" when it comes to a certain waiting time. I'd checked with them frequently, however, I would give them a few more days before considering the next step.

Just make sure you won't play with your winnings in the meantime.

Actually, they might don't have any tech issues, but it's possible that many employees were on vacation during Christmas and they need to process withdrawals that were submitted earlier. Try to wait until Monday. That should be enough time to process it.

Thanks 🙏 I hope so if there are problems would you help me?

Danke 🙏 ich hoffe es wenn es Probleme gibt würden sie mir helfen ?

Of course, you can always submit a complaint here so our team can try to help.

Hello dear team of Casino Guru

can you please help me i won 22,000 in the casino rabona the payout is just disproportionate are already paid but in a week only a maximum of 2,000. Can you please help me ? When asked, it always says sorry. It's not normal that you always pay out once a week.

Hallo liebes Team von Casino Guru

können sie mir bitte helfen ich habe im Casino rabona 22.000 gewonnen die Auszahlung sind einfach unverhältnismäßig werden schon bezahlt aber in einer Woche immer nur 2.000 maximal. Können Sie mir da bitte helfen . Aufnachfrage heißt es immer es tut ihnen leid . Das ist doch nicht normal das man immer 1 mal in der Woche auszahlt.

Hello.

I'd like to say it is pretty normal. In case of a bigger win, the casino has to consult with its finance department and it usually suggests splitting the amount into smaller sums. Some casinos have a monthly withdrawal limit as well, please check the Rbona's here:

Casino with a lot of variety of games and amazing bonuses, my only complaint is the delay in the withdrawal.. this complicates the casino a lot .. but otherwise it's worth it ..

Cassino com muita variedade de jogos e bônus incríveis, a minha única reclamação é a demora para o saque.. isso complica muito o casino .. mas de resto vale ..

Hello,

thank you for your opinion.

May I know how long have you been waiting for the withdrawals and which payment options were used, please?

my account was closed by Rabona casino I received an email saying that my account did not pass the verification process for violating term 9 - Fraud, illegal and inappropriate use.

but what exactly is wrong with my account? I didn't do anything illegal

It was asked:

bank statement for the last 3 months

photo of identity document

proof of residence

photo holding document with website open in background

I sent everything and I didn't do anything wrong and they don't even justify refuse to explain or justify such an attitude

have several complaints against this casino

I lost 1300.00 in what seems like a scam

I'm going to make videos reporting all this on youtube and instagram I won't get my money back but I'm going to help other people not fall for this scam;

minha conta foi encerrada pelo cassino Rabona recebi um email dizendo que minha conta não passou no processo de verificação por violar o termo 9 - Fraude, uso ilegal e inadequado.

mas o que exatamente tem de errado na minha conta? eu não fiz nada ilegal 

foi pedido: 

extrato bancario dos ultimos 3 meses  

foto do documento de identidade 

comprovante de endereço 

foto segurando o documento com o site aberto no fundo

eu enviei tudo e não fiz nada de errado e eles nem justificam se recusam a explicar ou justificar tal atitude 

tem diversas reclamações contra este casino 

perdi 1300,00 no que me parece ser um golpe 

vou fazer videos relatando tudo isso no youtube e no instagram não vou ter meu dinheiro de volta mas vou ajudar a outras pessoas não cairem nesse golpe;

Hello there,

I'd say that in case of fraud casinos usually skip the explanations and only provide a vague explanation. As an alternative to your suggested actions, you can give our complaint team a chance to find out what seems to be wrong.

Just browse how it works here.

What do you think about that?

Hi

i have been using Rabona for about a month now. I have won some money and would like to withdraw some of it, however after trying for 2 weeks it is getting frustrating. Everything theh have asked I have submitted and now they don’t respond, don’t verify my account. Casino guru please help me here this is devastating, I have kids I need to feed and rent to be paid.

your truly

i

Hello,

I can recommend starting a complaint on our website. Here is a link: https://casino.guru/complaints. I believe it will help to solve your complicated situation. 🙂

make a complaint here on the site against the casino and do not open any more accounts from this group

sportaza rabona campo bete because the difficulty of receiving is very great

faça uma reclamação aqui no site contra o casino e não abra mais nenhuma conta deste grupo

sportaza rabona campo bete pois a dificuldade de receber é muito grande

Good you made it, though it is not against the Rabona - just wanted to clarify that.

I feel I could use a little help explaining when exactly the verification started. I found this sentence in your complaint - 21 hours ago:

"I sent my documents on March 1st, that is, more than 3 business days have passed.!"

Care to update it, please?