SupaBet Casino - discussione generale (pagina 5)

Oh, I believe that explains a lot. You make a valid point about the response time.

That endless loop of "delay, marked, please wait" responses… sounds painfully familiar. I really hope the next message you get from them finally includes a transaction ID instead.

How many active transactions does this casino actually allow at one time, please? I wondered if it might be worth trying a combined withdrawal for, let's say, €1500 instead. If I recall correctly, your balance is more than 5k. Do you aim to withdraw it all? With the current "speed," it could be really bad experience. 🙁

Hello...I still have the 1500 euros in the payout.

Of course, I lost the rest again. When would I have gotten that? Probably never.

I want these 1500 euros now and then never to have anything to do with this site again.

I checked again today and yesterday: the same thing, the same text. But nothing happens!!!

Hallo...ich habe noch die 1500 Euro in der Auszahlung.

Den Rest habe ich natürlich wieder verspielt. Wann hätte ich den auch bekommen? Wahrscheinlich nie.

Ich will jetzt diese 1500 Euro und dann nie wieder etwas mit dieser Seite zu tun haben.

Heute und gestern nochmal nachgefragt: wie immer das Gleiche, der gleiche Text. Aber nichts tut sich!!!

Hello, I've been waiting for a payout since October 15th. What's all this fuss about on this website? Can someone invite a Supabet representative here so we can sort this out?

You can't get anywhere with the chat; they're just puppets.

Hallo warte seit 15.10 auf Auszahlung,was ist dieses Zirkus bei dieser Webseite?Kann jemand hier ein Verantwortlichen von Supabet einladen damit wir das mal klären?

Beim Chat kommt man doch garnicht weiter das sind auch nur Marionetten.

I'm sorry to hear that you lost the rest. Hopefully you will come with a better update on Monday. We'll be waiting.

Hi.

Your account is fully verified at this casino, as you mentioned in your complaint, right?

But have you ever successfully withdrawn your winnings before?

We need to wait for the 14-day time frame to pass before our complaint team will be able to intervene, and then we'll surely try to contact the casino as well.

Please stay patient.

Yes it was verified. My winnings were 12000 and I believe the amount they allowed me to withdraw was $600 only which was more or less how much I deposited.

sorry I don’t know if you’re referring to my complaint against Astrozino? If you are, then as I said above, yes. Fully verified.

Hello Lulu,

Don't worry, Romi did not ask you and this thread is about Supa Bet Casino; hence, I assume conversation related to your Astrozino complaint is here 👈👈

Feel free to follow the Astrozino thread in your account or use a bookmark to stay in touch. 😉

There is no need to engage here, I reckon.

I've been asking them to close my account for over a year now, and in the meantime I've insisted 4 more times and they ignore my email. The result: more than €400 lost and my account still open. They don't offer any kind of support to those who may suffer from gambling addiction problems

Já pedi para encerrarem a minha conta há mais de um ano, entretanto já insisti mais 4 vezes e ignoram o email. Resultado: mais de 400€ perdidos e ainda com a conta aberta. Não dão qualquer tipo de apoio a quem possa sofrer problemas de vício de jogo

Hello,

What I am about to say is devastating, but I'll say that anyway: under such circumstances, those who suffer should, in the first place, do whatever they can to stay away from casinos. I'm just saying that because, as you stated, in some cases your account won't be closed, no matter the efforts on your side, and thus the players must help themselves somehow.

I have no idea what has happened, but you can try to complain once more. My colleagues will let you know whether there is something we can do. But it always takes a lot of time; it is not an instant solution.

But if you've experienced this issue for over a year, I suggest this safer area: https://casino.guru/responsible-gambling-guide/problem-gambling 👈

Supabet paga

They are thieves