Problemi di prelievo PlayID (pagina 2)

But it must be said clearly and unequivocally here:

It turns out that withdrawals do indeed depend on the casino.

I've been waiting for 22 days for my winnings from RoboCat Casino to be paid out. In the meantime, I received a withdrawal from another casino, which was processed immediately and credited to my account instantly.

Both game accounts were registered via PlayID.

Man muss hier aber nochmal klar und deutlich sagen:

Man stellt fest, dass die Abhebungen eben doch abhängig vom Casino sind.

Derzeit warte ich seit 22 Tagen auf meine Auszahlung der Gewinne vom RoboCat Casino. Zwischenzeitlich gab es eine Abhebung Gewinn eines anderen Casinos, die sofort bearbeitet und auch sofort auf meinem Konto war.

Beide Spielkonten wurden über PlayID registriert.

Well, sometimes that's the case, but in my opinion it's a much better way than if they asked for them one by one and checked one document for several days, for example. This way, when you send them all at once, you can at least rest assured that everything will be fine. Besides, these aren't any special documents, they're quite common, even if there are more of them. 

So feel free to write and let me know if everything went well or how it turned out when you find out.

Hey, I won over €15k at Casino and I'm withdrawing €500 daily from the casino to my PlayID. The first €1,500 arrived after 3 days. I requested another €1,500 on February 17th at noon, and today, February 20th, nothing has arrived. They can't tell me how many business days it will take to process the withdrawal. I still have €2,500 sitting on my PlayID and €14,500 on the casino website. I have the feeling they're deliberately dragging everything out and taking their time. I'm KYC verified and I don't understand why they're taking so long. There were days when the money was transferred directly to my account within 5-10 minutes, and now that I've won big, they're making me wait forever for the withdrawal. I'd rather not keep €16-17k on my PlayID.

Hey ich habe auf casinia über 15k gewonnen, und zahle auch jeden Tag vom Casino zur playid 500 euro aus, die ersten 1.500 euro kamen nach 3 Tagen direkt an, ich habe nochmal 1500 euro beantragt am 17.2. um 12 Uhr, heute der 20.2 nichts ist angekommen und man kann mir keine bestimmte Anzahl der Werktage nennen wie lange sie bräuchten zum auszahlen, ich hab immernoch auf playid 2500 euro rum liegen, und auf der Casino Seite noch 14.500 euro, ich habe das Gefühl sie zögern extra alles hinaus und lassen sich extra Zeit, bin kyc geprüft und verstehe nicht warum sie so lange brauchen, gabs Tage die haben das Geld innerhalb von 5-10 min direkt aufs Konto überwiesen, und jetzt wo man groß gewinnt lassen die einen ewig auf die Auszahlung warten, und ich würde ungern auch 16-17k auf Play Id behalten

Have you tried to get in touch with them regarding the delay?

There should be some explanation about what is going on. Our complaint is able to intervene only after a 14-day time period from your withdrawal, so as of now we are unable to help.

Which casino is it, please?

Just wanted to give an update: according to my user account, I'm verified; customer support says no, it's still being checked (for 10 days now); every day new excuses - I've now been waiting for my payouts for 29 days.

Wollte nur einen Zwischenstand geben: lt. Nutzerkonto bin ich verifiziert; Kundensupport sagt nein, würde noch geprüft (seit 10 Tagen); jeden Tag neue Ausreden - ich warte jetzt seit 29 Tagen auf meine Auszahlungen

Hello, I'm sorry to hear that.

It has been a long time and the withdrawal has not been resolved. Would you say it has something to do with the FunID? I'm asking because in the past many players have had their withdrawals delayed due to this app. Thus, it rang a bell.

However, the casino should communicate the matter clearly to you. No excuses about that.

What was the last thing they told you?

Good morning, there's definitely a connection between PlayID and the casino; it's easy to see. I was verified by both PlayID and the casino. The process ran from day 19 after application until day 29. Now, today – day 30 – there shouldn't be any more obstacles. But I still haven't received my money. The casino isn't responding to direct inquiries, and neither is PlayID. Only standard replies.

Guten Morgen, da gibt es zwischen PlayID und Casino definitiv ein Zusammenhang, den erkennt man schnell. Ich bin von Seiten PlayID und parallel zum Casino verifiziert worden. Der Prozess lief ab Tag 19 nach Antragstellung bis Tag 29. Nun heute - Tag 30- sollte es keine Hürden mehr geben. Aber mein Geld habe ich trotzdem noch nicht erhalten. Das Casino antwortet auf direkte Fragestellung nicht, ebenso auch PlayID. Nur Standardantworten.

I wish your morning would be much better than this... What you just described truly sounds like the experiences I saw across the forum in the past. Let's hope it is not related to just FunID/PlayID because that's sort of a 3rd party involved in payouts. I must be frustrating and I hope it will be over soon.

That's right, sometimes it creates such an error. In the selection history, the selection by playid is still active, you need to cancel and select again in the playid application. The selection by playid always takes only a few seconds.

Je to přesně tak, někdy to vytvoří takovou chybu. V historii výberů je pořád aktivní výber na playid, je potřeba zrušit a znovu vybrat v aplikaci playid. Výber na playid trvá vždy jen několik vteřin.

That's what they want from me too, so I'm waiting for the final account verification, but I don't really believe it will turn out well....

To po me chtějí také, tak čekám na finální ověření účtu, ale moc tomu nevěřím ze to dopadne dobře....

Same crap here, every day a new excuse. I've been waiting for my money for 10 days now, and I get no information. I won't be playing there anymore.

Bei mir die gleiche scheisse jeden Tag eine neue Ausrede warte auch schon seit 10 Tagen auf mein Geld man bekommt auch keine Info ich werde da nicht mehr spielen

I recommend choosing a playid and depositing it at a casino that has faster withdrawals. They have it built on the fact that where you lose a lot, withdrawals are in the order of minutes - verified.

Doporučuji vybrat na playid a vložit na kasino které má rychlejší výběry. Mají to postavené na tom kde hodne prohráváte jsou výběry v řádech minut - ověřeno.

I received my money exactly five weeks later. It really was the casino's fault. They only just transferred the money to PlayID.

Ich habe mein Geld taggenau nach 5 Wochen erhalten. Es lag wirklich an dem Casino selbst. Sie haben jetzt erst an PlayID überwiesen

PLAY-ID blocked my entire account immediately after my first successful withdrawal of €100.

At first, the live chat was closed twice without any explanation when I asked what was going on.

After that, I was simply told that the account had been closed due to an "internal decision".

I currently have around €800 spread across several casinos (Rabona, Frumzi, BigClash, etc.), and I have no idea whether I will ever see this money again.

Is there a way for me to file an official complaint here?