Sportaza Casino - discussione generale (pagina 6)

has permanently closed my account saying that I contacted them to close it with a balance of 7000€. That I or anyone would close their account on their own with a balance in it? I asked them to send me the recording of our conversation since everything is recorded to see if I sent it. Nothing like that ever happened! I went in to play and suddenly they wouldn't let me in. And now they don't even answer

έχει κλείσει οριστικά τον λογαριασμό μου λέγοντας πως εγώ επικοινώνησα μαζί τους για να κλείσει με υπόλοιπο 7000€. Οτι εγώ ή ο οποιοσδήποτε θα έκλεινε μόνος του τον λογαριασμό του με υπόλοιπο μέσα? Ζήτησα να μου αποστείλουν την καταγραφή της συνομιλίας μας εφόσον όλα καταγράφονται να δούμε αν έστειλα εγώ. Δεν έγινε ποτέ κάτι τέτοιο! Μπήκα να παίξω και ξαφνικά δεν με άφηνε να μπω. Και τώρα δεν απαντάνε κιόλας

Aha, it's starting to pick up fallout I'd say. If you didn't ask for anything like that and the casino stands by that view, then I'd file a complaint with us, because that's the word against the word. Our team will try to investigate the whole situation.

Are you in?

yes of course! Because their support is no longer answering my emails

ναι φυσικα! Γιατί πλέον το support τους δεν απαντάει στα e-mail μου

Well then, give me an update when you have some relevant info.

I hope it will turn out well in the end. ☘️

They no longer respond to my emails, they have stopped. Will you investigate this or should I proceed according to the law?

Δεν απαντάνε πλέον στα e-mail μου, έχουν σταματήσει. Θα το ερευνήσετε εσείς ή να προβώ βάση νόμου?

The fact that they don't reply to emails is annoying, but you have to let us investigate the situation. You have a timer in your complaint, so I would stick to that. We can't force the casino to answer you but if you decided to go through the law, I think it would still take a long time. So try to wait and see what our team finds out and how it turns out and then I would resort to a lawyer and all that.

perfect. Thank you

τέλεια. Ευχαριστώ

Guys sportaza is very big shi casino.Is big problem cash out money.Im win in 100% bonus.Win 1000 euro and casino write me,win is 1/5 win bonus money.Im end deposite in this shit casino.Nor play guys.Not fair play casino.

exactly! they took me 7k

Have you checked the bonus terms, though? What does it say?

It is very important to check the terms before playing.

Of course not. They claimed to have sent an email with the proof but it never happened. Unfortunately, you can't get anything out of this type of betting because it's not legal. Try a bank transfer and try to get at least half of it, but play at the same time so they don't take it all away.

Όχι φυσικά. Ισχυριζόντουσαν πως έστειλαν μαιλ με τα αποδεικτικά αλλά ποτέ δεν έγινε. Δυστυχώς σε τέτοιου είδους στοιχηματικές δεν βγάζεις άκρη γιατί δεν είναι νόμιμες. Δοκίμασε με τραπεζικό έμβασμα και προσπάθησε έστω να βγάλεις τα μισά, αλλά παίζε παράλληλα μην σου τα φάνε όλα

Good day, I need help with paying out my winnings from Sportaza..they canceled my withdrawal, then I made 2 more, one for 400 and another for 100..and as an unexpected withdrawal of 100, they canceled it again and did not transfer the money to my player account..there are still problems when you make a Viber

Dobrí den potrebujem pomoc s vyplatenie výhru zo sportaza..zrušili mi výber potom som spravil ďalšie 2vybera jeden na 400e a ďalší na 100e..a ako necekane výber od 100e zase zrušili a peňazí neprepisali na môj hráči účet..stále sú problémi keď spravís Viber

What is the reason the casino gave you for rejecting the withdrawal, please?

Is your account fully verified there?

Yes, my account is verified..sorry, there was a problem with the system and I should try again..so I made a withdrawal of 500 today..I guess I have a screenshot somewhere, I have to look.

Áno účet mám overení ..misky problém sa vyskytol z sistemou a mám skúsiť znova ..takže som spravil dnes výber 500e..tuším že že mám nekam i screenshot musím sa pozriet

I hava

And in what state is the withdrawal now then?

check...just stand there...nothing happens

überprüfung...stoi tak..nič sa nedeje

Understand. I hope that you will have better news for us on Monday, then.

Good evening

I won a lot of money at the Sportaza casino in October.

We asked for identification which was done after 1 month but it was done

After some withdrawals were made, the tricks started, which are what they are.... I applied for a withdrawal and after about 10 business days passed, they canceled my withdrawal... I contacted them and they gave me excuses like workload, they don't know why the withdrawal was canceled, it's your provider's fault, the system rejected it and I should do it again.... so far they haven't made any withdrawals and I'm starting to fear that I'll never get my money.

Καλησπέρα

Έχω κερδίσει στο καζίνο sportaza αρκετά χρήματα τον Οκτώβριο

Μου ζητήσαμε ταυτοποίηση η οποία έγινε μετά από 1, μήνα αλλά έγινε

Αφού γίνανε κάποιες αναλήψεις ξεκινήσαν τα κόλπα τα οποία τι είναι.... έκανα αίτηση για ανάληψη και αφού περνούσαν περίπου 10 εργάσιμες μου ακυρωναν την ανάληψη... επικοινωνούσα μαζί τους και μου λέγανε δικαιολογίες όπως φόρτο εργασίας δεν ξέρουν γιατί ακυρώθηκε η ανάληψη φταίει ο πάροχος σας την απέρριψε το σύστημα και να την ξανά κάνω.... μέχρι τώρα δεν έχουν κάνει καμία ανάληψη και έχω αρχίσει να φοβάμαι ότι δεν θα πάρω ποτέ τα χρήματα μου