SupaBet Casino - discussione generale (pagina 8)

Kubo is currently unavailable because he had an accident while playing sports and is not available as soon as the casino writes it off. There is a timer at the top right of your complaint. 🙂

I opened one with their licence.

So if they respond and you have something new, be sure to let us know.

Does Supabet have a license or not? Are winnings being paid out now? Will I get my money or not?

hat Supabet die Lizenz oder nicht? Wird Gewinne jetzt ausgezahlt ? Bekomme ich mein Geld oder nicht?

From what I've seen, this casino doesn't have a license. 

As far as paying out winnings is concerned, there shouldn't be a problem, but I've seen that some players have written about it and even filed complaints, so it's possible that there's some kind of delay or something else going on. 

Why are you asking? Do you also have a problem, or is there something you would like to say about this casino? 

I have money in the account and I'm worried about whether I'll be able to withdraw it.

Ich habe Geld drauf und mache mit Sorgen ob ich das ausgezahlt bekomme

Here's another picture

I hope I get the money 🍀🙏🏼🥺

Hier auch Bild

ich hoffe ich bekomme das Geld 🍀🙏🏼🥺

Thanks for your reply. When did you place your withdrawals, or rather, how long have you been waiting for them? Are these your first withdrawals from this casino? Wasn't it necessary to verify your account?

I'm already verified; no, it's not the first payout, since February 28th.

Ich bin schon verifiziert, nein es ist nicht die erste Auszahlung, seit 28.2

Thank you. And you've always received your money normally until now, right? I think it might just be a delay, so I would try to wait a little longer, and if nothing changes, we'll try to help.🙂

Last time I waited from January 17, 2026 to February 7, 2026 for payment.

Letztes Mal habe ich von17.1.26 bis 7.2.26 gewartet auf Auszahlung

Not exactly the least. So I would probably prepare myself for a similar wait now. Since you already know what it entails.

Hello,

I have three open withdrawal requests of €500 each and another €2,000 in the account.

My first payment request was on March 7th, and the other two were on March 8th and March 9th.

When I inquired at the beginning of the week about when I could expect my payout, I was told that it would definitely be processed this week.

This was revised again today, and they said that my payment is delayed and they cannot tell me when it will be processed.

What can I do? The casino is not adhering to its own terms and conditions.

Thank you so much for your support!

Hallo,

ich habe drei offene Auszahlungsanträge á 500€ und weitere 2.000€ auf dem Konto.

Mein erster Auszahlungsantrag war am 07.03. und die anderen beiden am 08.03. und am 09.03.

Auf Nachfrage, wann ich mit meiner Auszahlung rechnen kann, wurde mir Anfang der Woche gesagt, dass es auf jeden Fall in dieser Woche bearbeitet wird.

Dies wurde heute wiederum revidiert und gesagt, dass sich meine Auszahlung verzögert und sie mir nicht sagen können wann sie bearbeitet wird.

Was kann ich tun? Das Casino hält sich nicht an die eigenen AGB

Vielen Dank für die Unterstützung!

Hey, what I would probably do is wait. For example, we give casinos 14 days to resolve withdrawals, and if that doesn't work, then we would try to help you. I know that players don't like delays, but sometimes they can happen. On the other hand, the casino shouldn't just leave the player hanging without giving them any relevant information. However, if they can't give you an exact answer, it's better if they don't say anything than if they delay again and don't keep their word. So, if it's getting close to 14 days, be sure to let us know.

Thank you for the quick response!

I'm curious to see if anything else happens in that time.

Can you say what the chances are that they'll actually pay out the money? Others here have already reported similar problems.

Thanks!

Vielen Dank für die schnelle Rückmeldung!

Dann bin ich mal gespannt, ob in der Zeit noch was passiert.

Kannst du sagen wie die Chancen stehen, dass sie das Geld wirklich auszahlen? Andere hier hatten ja schon ähnliche Probleme gemeldet.

Danke!

Yes, I saw that quite a few players had similar problems. However, based on the complaints, I also noticed that the cases were recently resolved. I don't want to promise you anything 100% because I don't know how the casino will behave, but I believe it will have a happy ending.

Hello Jaro,

Thank you very much for the feedback!

After inquiring again, I received the first payment (€500) today.

Let's see how long the next payouts will take.

If the remaining outstanding or pending payments are not processed within 14 days (from the date of application), will I still be able to file a complaint here?

Hallo Jaro,

vielen Dank für die Rückmeldung!

Ich habe, nach erneutem Nachfragen, heute die erste Auszahlung (500€) erhalten.

Mal schauen, wie lange die nächsten Auszahlung dauern werden.

Bleibt es dann dabei, wenn die weiteren offenen bzw. anstehenden Auszahlungen nicht innerhalb von 14 Tagen (ab dem Antrag) bearbeitet werden, dass ich dann hier eine Beschwerde einreichen?

Don't worry. If anything goes wrong, the complaint is always an option.

Let's hope this first payment is also the first step in getting fully paid.