Trips Casino - discussione generale (pagina 2)

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So far, my experience with this casino has been positive, and I’ve enjoyed playing here. However, I want to share a current situation regarding a withdrawal that’s worth noting.

First withdrawal request: Submitted at 10:46 and cancelled at 12:24, despite my account being fully verified and all required documents provided.

Second withdrawal request: Submitted at 12:31, and as of 14:26, no action has been taken.

For context:

My previous withdrawal on October 15th, while already fully verified, was processed in under 1 hour and 15 minutes, even during the same hours of the day.

I am already fully verified at several other casinos within the DAMA-NV group, showing that I am a trusted, active player across their network.

I have a long history of deposits and i’ve already made a prior withdrawal here.

I’ve submitted all requested documents, including additional supporting documents to make sure everything is complete.

I still have $53.30 left in my account untouched and have paused all play until this withdrawal is fully processed.

I hope this can be resolved without any further issues. I’ll continue to update the community as the situation develops

What is concerning here is that the delay appears inconsistent with standard procedure. The verification team reportedly "has not started their shift" yet it is mid-business day on a Thursday, and my previous withdrawal during the same hours went through quickly. On top of that, live chat has suddenly become unavailable, cutting off the ability to follow up in real time. Taken together, this strongly suggests a psychological stalling tactic, a deliberate approach designed to slow withdrawals and observe player reactions.

I know that if you are used to a certain standard at a casino, it is probably strange when it is not the same the next time. In any case, if you only have to wait a few hours, I wouldn't make a big deal out of it. It's good to inform other players about this process, but on the other hand, I think you would find many more casinos today that don't pay out money so quickly. 

It's definitely great that you always deliver everything quickly, and that's fine. I just want to tell everyone that casinos don't always pay out money so quickly. Since you had to withdraw immediately before, at least you know that the money will get to you, you just have to be patient. 

I had a great experience at this casino. Trips Casino

Ich hatte eine tolle Erfahrung în Diesem Casino. Trips Casino

Tripscasino is a great new casino. I think the RTP is very high because the winnings speak for themselves, and the bonuses and promotions are very good. Withdrawals are quick, and there's also a weekly 15% cashback on losses with a 5x wagering requirement, plus occasional no-deposit free spins. I highly recommend this casino.

Tripscasino ist ein super Neues Casino, ich denke die RTP ist sehr hoch weil die Gewinne sprechen für sich und die Bonus und Promotion sind sehr gut,auszahlung fix ebenfalls gibt es wöchentlich 15% cashback auf Verluste mit 5xwager, und ab und zu mal einzahlunffreie freisspiele. Ich kann das Casino nur empfehlen

Hi, I noticed that several players have started posting user reviews about this casino. Is there a specific reason why you are suddenly writing and praising this casino? I know that casinos sometimes give out free spins for good reviews. 🙂

Trips Casino is my number #1 choice for a Casino win and an exciting experience.

Trips Casino is a garentee withdraw that's hassle free and practically instant. From nothing but top of line games to one of the largest selection of my comfort to chose from, making this non stop game play to continue endlessly.

I highly recommend choosing Trips Casino for your next deposit win.

I know I will be.

Trips is my favorite when it comes to tournaments and bonuses via live chat. They haven't paid out anything yet, but the games are still fun and the support is very friendly as always.

Trips ist mein Favorit in Sachen Turniere und Bonus über Livechat. Haben zwar erst einmal etwas zur Auszahlung gebracht dennoch ist der Spielspaß gegeben und der Support wie immer sehr nett.

A 7x bonus isn't exactly the best cashout option. I believe you can always check these details before playing with a bonus. Did you look into it a bit more before accepting it? Is the issue still that your funds are locked? 

I strongly advise against using Trips Casino... please DO NOT deposit any money!

Unfortunately, the casino does not adhere to the rules of a nonsticky bonus and has cancelled my entire winnings.

I have already commissioned a case for clarification, and this case will be published here soon.

Ich kann von Trips Casino nur abraten... bitte NICHT einzahlen!

Das Casino hält sich leider nicht an die Regeln eines nonsticky Bonus und hat mir meinen kompletten Gewinn storniert.

Ich habe auch bereits einen Fall zur Klärung in Auftrag gegeben und dieser Fall wird hier bald veröffentlicht.

Hello, since not every player may recognize the complaint, could you perhaps describe what happens? The forum is for informing players and for talking, so it would not hurt to back up your fair warning with actual context. Thanks.

I registered at Trips Casino with a nonsticky bonus (€300 deposit + €600 nonsticky bonus) and won with real money. When I then tried to cancel the nonsticky bonus to make a withdrawal, my entire winnings were canceled, and I only had my real money balance of €300 left. Unfortunately, this is not how a nonsticky bonus works.

When I contacted Trips Casino's chat and requested an excerpt of the terms and conditions regarding this process, I was told that there was no explanation of this in the terms and conditions.

For this reason, I have opened a case here. This case is not yet published, as it is currently under review.

Ich habe mich mit einem nonsticky Bonus bei Trips Casino angemeldet (300 € Einzahlung + 600 € nonsticky) und Gewinne mit dem Echtgeld erzielt. Als ich den nonsticky dann stornieren wollte um eine Auzahlung zu tätigen, wurde mir der komplette Gewinn storniert und ich hatte nur noch mein Echtgeld von 300 € zur Verfügung. So funktioniert leider kein nonsticky Bonus.

Als ich den Chat von Trips Casino kontaktiert habe und einen Auszug der AGBs über diesen Vorgang verlangte, wurde mir gesagt dass es dazu keine Erläuterung in den AGBs gibt.

Aus diesem Grund habe ich hier einen Fall eröffnet. Dieser Fall ist momentan noch nicht veröffentlicht, da er sich in der Prüfung befindet.

Thank you very much. Bonus conditions should always be clearly stated and explained if the need arises.

In some casinos, cancelling the bonus may lead to such action, as it depends on which type of funds are used first. However, you are correct; it should always be supported by clear rules, so I hope the complaint will clarify this issue.

Thank you for your statement...

The bonus conditions were clearly stated (see screenshots), therefore I wanted to draw attention to them and inform other players about the process.

Thank you for your feedback

Vielen Dank für Ihr Statement...

Die Bonusbedingungen waren klar formuliert (siehe Screenshots) deshalb wollte ich darauf aufmerksam machen und andere Spieler über Vorgang informieren.

Danke für Ihr Feedback

Hello,

I wanted to inform you here in the forum that Trips Casino has resolved all matters to my satisfaction.

The case has been marked as closed.

The casino always responded politely and quickly.

Everything is sorted out!

Thanks also to Casino Guru

Hallo,

ich wollte euch hier im Forum darüber informieren dass Trips Casino alle Angelegenheiten zu meiner Zufriedenheit geklärt hat.

Der Fall wurde als abgeschlossen markiert.

Das Casino hat immer höflich schnell geantwortet.

Alles ist geklärt!

Danke auch an Casino Guru