Vegasino Casino - discussione generale (pagina 12)

Just check the overall reviews.

And I don't think it's ok that nearly everyone has to wait weeks/months for a withdrawal.

Also made the same experience, and when I opened up a complaint on casino.guru it was going pretty fast. What a surprise...

Perhaps the explanation is more bound to your expectations. In the other thread you said casinos are bad because of a lack of winnings, tons of deadspins, and spamming promotions. Your comments seem more akin to a resentful losing pattern than sound reasoning, not to mention their universal applicability. The reviews you submitted here primarily focus on losses. In simpler terms, we evaluate casinos differently here: they are not judged as bad or good based on winnings; instead, they are considered fair or unfair depending on their rules and ability to pay out optional winnings.

In my opinion, that's the matter too.

Okay, and may I know where you filed a complaint against this casino? I don't see any, so maybe it would be good to say more. What specifically was the issue with the withdrawal, did it have a big delay? Are you still having this problem or are you describing something that happened in the past? 

how this site has a 8.9 rating when its gonna take me a month to withdrawl 11K is beyond me, no one gives a shit about much other than how fast you can get paid. and this site is an absolute joke for withdrawl

Yeah, the information about the withdrawal limits is available at the review of the casino, and if you'd like to learn more about how we review all of the online casinos, you can read about it here at any time.

We actually include more specifics there than the withdrawal time, you know.

If you experience any issue, though, we're here to help.

Hello,

well, none of those languages are my strong suit, so I have to rely on English auto-translate, and especially the second post is not very clear to me. However, it does not matter now because you should focus on the complaint for now. As you can see, Dominika needs you to provide more details.

Kindly respond to her here. 👈👈

If you need to also adjust the disputed amount correctly since it is now set to €500, the second post holds mention of a much larger amount. However, I still do not fully understand the details.

https://vegasino-1110.com/ca/

I've been waiting for 500 euros for a week and nothing and they say in 3 business days

https://vegasino-1110.com/ca/

Εδώ και μια εβδομάδα περιμένω 500 ευρώ και τίποτα και λένε σε 3ις εργάσιμες

Hey there.

I'm sorry to see another player in almost the same situation. If you consult the user reviews, you will sadly find out that delays are most common con for this casino. 🙁

Although I understand how this may sound, I recommend being patient. The withdrawal appears to have been accepted, and there haven't been any systematic issues so far, so it should arrive.

I wish I could do something for you. At least let's stay in touch to see when the money arrives.

It's been a week and they haven't sent a single email or anything.

Έχει περάσει μια εβδομάδα και δεν στέλνουν ούτε ένα e mail τίποτα

Oh, that's very frustrating. To be honest, though, my colleagues from the complaint team will gladly help, but first the casino must be given 14 full days to resolve the withdrawal.

I apologize, but we must adhere to that rule. That's also why I suggested patience. 🙁

As I said earlier, I believe it should be just a matter of time, try to hold on, please.

I am the one who is the third.

idi einai apo thn proigoumeni triti

It's been more than 3 working days and the answer in the chat is always the same: "there's a delay but we assure you that everything will be fine" "I don't work in the finance department but they are already aware of the delay in your withdrawal" "your withdrawal is being processed". These are just excuses to me. I need the money in my account and I need them to comply with what they have stipulated on the website.

Já passaram mais de 3 dias úteis e a resposta no chat é sempre a mesma "está com um atraso mas asseguramos-lhe que vai correr tudo bem" "não trabalho no departamento financeiro mas eles já estão a par do atraso do seu levantamento" "a sua retirada está a ser processada". Isto para mim é só desculpas. Preciso do dinheiro na minha conta e preciso que cumpram com aquilo que têm estipulado no site.

Greetings, unfortunately it is not always the case that what the casino has on the page is followed. There are several things that can happen in the withdrawals that can affect it negatively, but I believe that you will get your money as soon as possible, because if I were playing here, I wouldn't want to wait for a long time either. 

But sometimes you have to be patient and it's not possible to speed it up. 

What payment method did you use to withdraw please? 

Pardon me, third, where exactly? In the withdrawal quote, perhaps? That would not be that bad, I guess. Well, let me know whether I guessed that right. 🙏

It was a bank transfer.

It's been under review for more than 3 working days.

Why do we have to wait so long for something that is rightfully ours, that we risked our money for? We follow their rules, we play by their rules, but when it comes to withdrawals, they don't even follow their own rules.

Foi a bank transfer.

Está em revisão à mais de 3 dias úteis.

Porque é que temos de esperar tanto tempo por algo que é nosso por direito, que arriscámos o nosso dinheiro?Seguimos as regras deles, jogamos pelas regras deles, mas no que toca a levantamentos, nem eles próprios seguem as próprias regras.

I requested a withdrawal on May 21st. They always reply that I am late and they rush. Everything is terrible, I have never waited so long.

Today I made a second withdrawal of 400 but I fear they will never be paid

So I'm talking to you about my experience with Vegasino. I won those 3000 euros, three withdrawals of 500, they made me wait 8 days for the first withdrawal of 500, so rightly so, because I didn't think they would ever pay me, I gambled away the rest of the money, so they pay, but they make you wait a long time, and in my opinion they do it just to make you lose hope and so you gamble it all away.