Awintura Casino - discussione generale (pagina 4)

I'm already flooding their social media with comments. I started the same way as you, except they haven't processed any of my withdrawals. They owe me CLP 1,800,000 since January 27th, and their response now is that they don't know when they're going to pay, or even if they're going to pay at all. I filed a complaint with Casino Guru on January 29th, when they started unilaterally changing the withdrawal conditions (from 3 to 5 days, then to 14 days, and now "indefinitely"). At least they could tell me: "We'll pay you in two years," but nothing, they haven't said a word. Yesterday I posted my Awintura review on Casino Guru, and they say they have to wait for the complaint to be resolved. This is too late. If they don't pay, they're criminals, and if they pay with this delay, they're a terrible, absolutely terrible online casino that I wouldn't recommend to anyone. At this point, I think they're trying to scam me and steal my money.

Yo ya estoy llenando sus redes sociales de comentarios, empece igual que tu, solo que no me procesaron ningún retiro, me deben CLP 1.800.000 desde el 27 de enero y la respuesta que dan ahora, es que NO saben cuando van a pagar, ni tampoco si es que van a pagar. Puse la queja en Casino Guru, el 29 de enero cuando ya me empezaron a cambiar, unilateralmente las condiciones del retiro (de 3 a 5, luego a 14 dias, y ahora de forma "indefinida"). Por último que me digan: te vamos a pagar en 2 años mas, pero nada, no dicen nada. Ayer puse mi reseña de Awintura en casino guru y ellos dicen que deben esperar que termine la queja. Esto ya no tiene vuelta, si no pagan son delincuentes y si pagan con esta demora son un pésimo, pero pésimo, casino online no recomendado para nadie. A estas alturas, pienso que me quieren estafar y robar mi dinero.

Avoid playing at this casino. If you win, they use a whole network of tricks to avoid paying you. The worst experience I've ever had.

Evita jugar en este casino. Si ganas, utilizan toda una red de artimañas para no pagarte. La peor experiencia que he tenido.

Hello, I understand it may feel weird, especially when a complaint is taking longer and includes a high disputed amount. Well, just a note, if you don't mind: the Safety Index as a mathematical formula will be recalculated once the complaint is closed. On the other hand, thanks to your forum effort, all players can read your post and follow all complaints. The information is here, and the Safety Index update is the final step in closing the matter.

Therefore, I'd like to thank you for all your efforts, as well as for your patience with the complaint and the user review. I truly hope the outcome comes soon and it will be positive!

Thanks Radka

I would appreciate your support in handling the complaint.

Thank you

Gracias Radka

Por favor les pido du apoyo con la gestión de la queja

Gracias

Don't play at Awintura casino. If you're lucky enough to win, they'll use all sorts of tricks to delay your payments without giving you any explanation. I've been waiting for over a month for a withdrawal of CLP 1,800,000 and they haven't even been able to tell me if they'll pay me. I played the Pragmatic Play slots: 5 Lions Gold and The Ultimate 5

No jueguen en casino Awintura, si tienen la suerte de ganar, usarán mil artimañana para retrasar sus pagos, sin darles ninguna explicación. Llevo mas de un mes esperando por un retiro de CLP 1.800.000 y ni siquiera han sido capaces de decirme, si me pagaran. Jugue en las slots de Pragmatic Play: 5 Lions Gold y The Ultimate 5

As far as I can see, the complaint process is currently waiting for the casino's response to this matter.

Hopefully it won't take longer than necessary.

I'm still waiting for my withdrawal from Awintura. After 30 days and filing complaints on Casino Guru, all over the web, even YouTubers deposited 50% of what they owe me. They still haven't given me a date, deadline, or anything for the remaining 50%. This Awintura casino must have serious liquidity problems. They tell me my account is being verified, but it's taken them 30 days to verify a few hours of spins. I absolutely do not recommend this casino. If you win, you'll need a lawyer to collect your money, if they even pay you.

Sigo esperando mi retiro de Awintura. Después de 30 dias, y de poner quejas en Casino Guru, por toda la web, incluso youtubers me depositaron el 50% de lo que me deben. Todavía no me dan fecha, plazo, nada para el restante 50%. Este casino Awintura debe tener graves problemas de liquidez. Me dicen que mi cuenta esta siendo verificada, se han tardado 30 dias para verificar unas horas de spins. No recomiendo para nada este casino. Si ganas debes cobrar tu dinero con abogado, si es que te lo pagan.

I had the exact same experience with Awintura Casino, and I honestly think it should be blacklisted. They just make excuse after excuse, and when you meet the deadlines they themselves set, they invent new obstacles to avoid paying.

On February 14th, I requested a withdrawal of CLP $1,324,000 and to this day I have received absolutely nothing. Since then, they only keep asking me for more verifications, documents, and reviews, constantly changing the payment dates.

I've asked almost every day, and their support only responds with generic messages and no real solutions. It feels like they're just trying to drag things out to avoid paying.

It should be noted that I deposited CLP $650,000 on this platform, so it is real money.

I demand immediate payment of my withdrawal. If this is not resolved, I will continue to escalate this complaint publicly to warn other users.

I do not recommend this casino.

Tuve exactamente la misma experiencia con Awintura Casino y sinceramente creo que debería estar en la lista negra. Solo ponen excusas tras excusas y cuando cumples con los plazos que ellos mismos piden, vuelven a inventar nuevas trabas para no pagar.

El 14 de febrero solicité un retiro por CLP $1.324.000 y hasta hoy no he recibido absolutamente nada. Desde entonces solo me piden más verificaciones, documentos y revisiones, cambiando constantemente las fechas de pago.

He preguntado prácticamente todos los días y su soporte solo responde con mensajes genéricos sin ninguna solución real. La sensación es que simplemente buscan dilatar el proceso para no pagar.

Cabe señalar que deposité CLP $650.000 en esta plataforma, por lo que se trata de dinero real.

Exijo el pago inmediato de mi retiro. Si no se soluciona, seguiré escalando este reclamo públicamente para advertir a otros usuarios.

No recomiendo este casino.

Hello, I believe you already escalated the complaint by sharing the details here on the forum. 👍

Let me add a direct link to help others see the complaints submitted with their own eyes.

All complaints related to casinos are to be found here 👈

(Please use the search bar to filter cases related to concrete casino.) If you can't find the casino, it's due to local gambling laws, which we can't change. 🙁