La verità sulla pubblicità ingannevole nei casinò online: guida per i giocatori sui tempi di elaborazione dei prelievi

Hello to my fellow gamers! If you’re anything like me, you know that the thrill of playing at online casinos is only matched by the excitement of cashing out your winnings.

But let’s face it: when it comes to online gambling, not all casinos are created equal. One of the most critical aspects that can make or break your gaming experience is the withdrawal processing time. Today, we’re diving deep into the murky waters of false advertising in online casinos, particularly focusing on withdrawal times.

Before we get into the nitty-gritty, let’s clarify what withdrawal processing times mean. This refers to the time it takes for a withdrawal request to be processed and the funds to be credited to the recipient’s bank or e-wallet.

For me, withdrawal processing time is one of the first things I look at when choosing an online casino. After all, what good is winning if you must wait an eternity to access your cash. I rotate between a few reputable online casinos: Rich Palms, El Royale, and Ducky Luck.  What I appreciate about these platforms is their transparency regarding withdrawal processing times. They don’t make grandiose claims about "lightning-fast" withdrawals; instead, they simply state their processing times—and they’ve been accurate. These casinos have earned an A in my book because they set realistic expectations and deliver on them consistently.

Now let’s talk about Raging Bull Casino—a platform that has caught my attention for all the wrong reasons. They advertise "fast withdrawals," which sounds enticing but is ultimately misleading. Their website states: "Bid farewell to waiting times and embrace lightning-fast withdrawals with higher limits that cater to your needs. Your time is precious, and we ensure that you can access your winnings swiftly and conveniently"

However, if you dig a little deeper, you’ll find contradictions that raise eyebrows. Under their withdrawals process tab, they clearly state that it takes 7-10 days to process withdrawals—no matter which method you choose. This directly contradicts their claims of speedy service.

To add fuel to the fire, a customer service agent informed me that after the initial 7-10 days for review, it could take another 7-10 business days just to issue payment! That totals up to 20 business days—far from "lightning-fast"

What’s even more frustrating is how Raging Bull presents itself across different platforms: On Google, they claim, FAST WITHDRAWALS: "At Raging Bull, we believe your money’s your money-so you can withdraw at any time and get your winnings fast" On Reddit, they published an entire blog post boasting about their speedy withdrawal process.

These mixed messages create confusion and disappointment among players who expect quick access to their funds based on flashy marketing claims. False advertising isn’t just a minor inconvenience; it can significantly impact your gaming experience. When casinos make exaggerated claims about withdrawal times.

Please share your take on this subject! I told Radka I would be looking forward to reading her thoughts. Casino Guru, your insights are invaluable in fostering an informed community dedicated to ethical consumption practices!

Hi, thank you for your in-depth analysis of false advertising in online casinos. I completely agree with your observations - the discrepancy between the promised "lightning" withdrawals and the actual processing time is not only misleading, but extremely frustrating for players. Many people are looking for transparency and fairness, especially when it comes to accessing their earnings. Online casinos that set realistic expectations earn the trust of their users, and this is key to their long-term success.

Unfortunately, many casinos use similar marketing tricks to attract new customers. Promises of "lightning" or "quick" withdrawals often sound enticing and can lead someone to sign up without knowing the real terms. The reason is that in the competitive environment of online gambling, casinos strive to offer the best possible service on paper, even if this involves exaggerating certain aspects.

The truth is that such practices can seriously undermine player confidence, as you rightly point out. In the long run, this can damage the reputation of the casinos. I believe that in order to remain successful, they must focus on communicating correctly and transparently with their customers. This is essential to building a loyal and satisfied user base.

Thank you again for your attention to this topic - these are important issues that need to be discussed so that we can promote ethical practices in the industry!

Hello there. Thank you for your post.

This really is an interesting and very important topic, indeed. The withdrawal time is one of the most important factors, besides others, of course, that interests players when it comes to online casinos.

We really appreciate your time and efforts in doing this kind of research and sharing it with all of us here on our forum. I believe that many of our users will find it interesting and hopefully add some more thoughts or experiences as well.👌🙂

Hi. You might be right here, but the most important thing, as you said, is to correctly communicate with the customer, which is the main key.

It actually really can happen that something comes into the way, as we say, whenever completing the withdrawal, which is not even the casino's fault, but if they don't explain it well to the player, this player can't understand it, and of course he/she will blame the casino.🤷‍♀️

So, the communication is really the key here, as well as other aspects. Would you agree?

Hey there!

I would be happy to offer my personal perspective on this matter. Every time I see terms and conditions about withdrawal times, I automatically assume that these approximate times are only applicable to fully verified accounts, not just those of the casinos but also of third-party payment providers, etc., and when no further cooperation is required. These deadlines, in my opinion, are lifted verbatim from the original source—payment processors. However, the majority of casinos also included a clause in their terms stating that further actions may be taken if there is any doubt or suspicion. Withdrawal delay is a possible side effect in this case.

To put it another way, a casino might always attempt to defend a delay. From my perspective, as long as there are still casinos able to comply with these time limits, the rest should handle such situations very carefully. Once the trust is lost, it takes an incredible amount of resurces to bring it back to where it was before.

Of course, there will always be exceptions. For example, occasionally local restrictions prevent the payout from occurring, and other times the third-party payment provider is unable to process fast payments for specific payment options or countries. Ultimately, the onus is on the casino to maintain transparency and choose reputable business partners. As a valued customer, the player is under no need to be curious about how difficult it is for the casino or its partners to make payments. High levels of trust are necessary when handling payments, and I regret to report that I see casinos consistently fail to provide players with the best care possible when a player's payment appears to be delayed for any reason. I completely understand why many players are so irritated by the lack of rational communication, but once this occurs, leaving the player without honest or reasonable explanations opens up a very wide field for assumptions.

Additionally, I would like to add that we attempt to set up quality measurement for chat operators and support in general. To be honest, this discipline is nearly impossible to measure because it depends so much on each individual and calls for a lot of soft skills. Therefore, claiming that a casino is trustworthy because it pays out (over time) does not guarantee that players will have a good experience. Thus, I kindly ask every player to browse the forum, take a look at complaints, and casino user reviews too.

Finally, a casino, like every other company, is as reliable as the people behind it. Not everyone remembers that, and not all casinos are as committed to eliminating or even averting delays. Since I have never worked in a casino, it is not my place to offer criticism, but I still think that strong morals, openness, and a willingness to avert unpleasant circumstances are important.

While I would not classify what casinos say in their terms as advertisements, I do believe that every casino should adhere to certain guidelines and treat players fairly and honestly.

I truly hope this makes a bit of sense. 🙂

Thank you Radka & Casino Guru Family for your insight. I used Raging Bull as an example because they have received quite a bit of criticism regarding delays in withdrawals. I don't know if it would make any difference, but maybe they wouldn't receive such criticism if they simply stated the facts about their withdrawal process instead of advertising or promoting lightning-fast withdrawals. Raging Bull posted an entire blog on Reddit about how streamlined and fast their withdrawal process is. No one asked or inquired about this. Raging Bull initiated that blog, so in my opinion, that is promoting & advertising. What Raging Bull states about their withdrawal process is not entirely false, but it omits quite a lot of important facts. For example, fast withdrawals are only available through COINDRAW. Does everyone qualify for COINDRAW? No! COINDRAW itself has its own requirements. It's available to VIPs, and if the player wins a few times COINDRAW will not be an option indefinitely. Raging Bull can learn from other casinos that simply state the facts.

Well said!

I do realize, at least in part, that no casino can likely update its terms each time they notice a delay with a particular payment method. In general, adding a disclaimer like "we reserve the right to change..." or "the limits are indicative only..." to "fix" similar situations became very popular.

I also acknowledge that every withdrawal might be unique. For example, it is not possible for us to measure the withdrawal speed of casinos for every payment, nation, foreign bank, e-wallet, third-party company, and player individually. Therefore, I assume that casinos encounter the same challenge with regard to accurate information.

However, I would still expect players to be less anxious the more truthfully the terms are written.

I would support something more focused, like:

The estimated time for withdrawal approval is 24 -48 hours upon submitting the request, weekends excluded.

The expected duration of the transaction is as follows:

crypto: 1-2 hours

bank transfer: 3-5 days (depends on the intermediate bank)

....

Obviously it loses the glance of the "lightning speed" promotional tone.

Either way, I really value your observations. Your recommendations would be very helpful to casinos; unfortunately, to me, it seems a lot of representatives seem to have forgotten what it is like to think as a player.

Hello

I have experience with raging bull and some of it's sister sites including slotsofvegas, rubyslots and couple others. I confirm: they are the worst, I mean THE WORST delayers.

After you find out that your withdrawal request isn't performed over a month, you'll contact support. If you're lucky enough not to be #15 in que, the support specialist will ask you for your crypto wallet ... the wallet you have already entered at withdrawal request. He will make you wait some time and say "your case is escalated to finance team". If you're lucky, you will see your withdrawal request in "approved" status after several days..But it doesn't mean, you will receive money soon. After another month when you have time to contact support and ask why didn't you receive money they will inform you, that they just now "escalated your case" to corresponding team, and offer to check it's status after 48 hours, again contacting support. I didn't have played there for a long time, but I doubt their "escalator" isn't repaired up to now.

To be honest, they had the best promotions, just incredible promotions that you have never met in any other casinos. However, promotions promptly are turned off (including sister sites) after you have some winnings. BTW they have only one provider in "menu". So, after that all no reason remains to continue play there.

Thank you for your contribution! I was hoping you would check out this thread.

Very grateful for that. However, I wonder how it functions now. Maybe more players will come across this thread and contribute their own observations.

In reality, a payout takes a few minutes. With banks, a maximum of 2-3 days. No online casino in the world has to make so many payouts per day that you could say, yes, it takes time.

It basically works like this - it is already determined in advance when the withdrawal amount will be processed. It always takes at least 24 hours. Even though you may be the only one who has requested a withdrawal, the casino doesn't give a damn. From the moment you submit the withdrawal request, the casino does everything to make sure you take the withdrawal back and lose your money.

If you register for the first time at a casino and make a deposit, you can start playing straight away. And every casino is happy if you only complete the verification process when you request a withdrawal.

Now the tour of suffering begins! The casino asks you for the usual papers - which are necessary - which is understandable. But how often are the data provided for verification refused? 90% of the time! For a specific reason - to delay the payout.

Sometimes it takes 1-2 days until they are satisfied - then the next fun begins. Wait 1-2 days until the games played have been checked to make sure there were no errors.

Here too, you actually know when you spin whether there is an error in the game or not. Likewise, if you have a bonus, then with every spin you make they know whether you are violating the bonus rules.

This is a system that tells you immediately where something was not quite right. Be it with the game itself, or because a bonus was active and you shouldn't have played the game. (Incidentally, I am of the opinion that it is the casino's job to not give the player the opportunity in the system to play with too high a stake, or simply not be able to play a game that is forbidden with a bonus.)

If you've lost your money, ask the casino (support in the chat) whether they can check whether everything went right with the spins and whether there were any errors. Then you'll see how long something like that takes - a maximum of 5 minutes. But when it comes to a payout, does it suddenly take at least 1 day?

Who wants to rip off the casino?

What do you want to rely on if you request a withdrawal and don't get the money? MGA??? AskGamblers??? loooooooooooooooooooooooooooooool-they don't give a damn. I've tried MGA 4 times because of no withdrawal or errors in the game-the only thing I got was the answer that it can take up to a couple of months. That was the case years ago and still no answer today! At times they send you to another place, outside of MGA-only for them to send you back because they have nothing to do with it.

I'll give you a tip - save up the money for a month and then visit a real casino. Many casinos offer free food and drink for a certain amount - for example 15 euros in the evening.

Then you will notice how nice an evening in the casino can be. And honestly, these evenings are far better than any fucking online casino

In wahrheit dauert eine auszahlung paar minuten. Bei Banken maximal 2-3 tage. Kein online-Casino auf dieser Welt,hat soviele Auszahlungen am tag zu tätigen,dass man sagen könnte,ja es dauert.

Es rennt im prinzip so ab-es ist schon vorher festgelegt,wann der auszahlungsbetrag bearbeitet wird. Dauert mindestens immer 24 stunden. Obwohl sie vielleicht der einzige sind der eine Auszahlung beantragt hat-is dem Casino scheiss egal. Ab dem zeitpunkt wo sie den auszahlungsantrag stellen,unternimmt dass casino alles,damit du die Auszahlung wieder retour nimmst,und dein geld verspielst.

Wenn du jetzt das erste mal dich in einem Casino registrierst,und einzahlst -kannst du sofort spielen. Und jedes casino freut sich,wenn du die Verifizierung erst dann abschliesst wenn du die Auszahlung beantragst.

Jetzt beginnt die tour der leiden! Casino verlangt von dir die üblichen Papiere-die dazu notwendig sind-was ja auch verständlich ist. Aber wie oft werden die vorgelegten daten für die verifizierung verweigert? Zu 90%! Aus einem bestimmten grund-die auszahlung hinauszuzögern.

Phasenweise dauert es 1-2 tage bis sie zufrieden sind-dann kommt der nächste Spass. 1-2 tage mal warten ,bis die gespielten Spiele kontrolliert wurden,ob eh kein fehler dabei war.

Auch hier-in wahrheit weiss man schon beim Spin,ob ein fehler vorliegt beim Spiel oder nicht. genauso wenn du einen Bonus hast,dann wissen sie mit jedem Spin den du machst,ob du gegen die Bonusregeln verstösst.

Dass ist ein System ,dass dir sofort sagt ,wo etwas nicht ganz in ordnung war. Sein es vom Spiel selber ,oder eben weil ein bonus aktiv war,und du dass Spiel nicht spielen hättest dürfen. (Im übrigens bin ich der Meinung ,dass es die Aufgabe des casino ist , eben dem Spieler gar nicht die Möglichkeit zu geben im System ,dass der Spieler mit zu hohen einsatz spielt,oder eben kein spiel spielen kann ,dass mit Bonus verboten ist)

Fragt doch mal dass casino, (Support im chat)wenn ihr euer Geld verloren habt-ob sie nachschauen können ob bei den Spins alles gepasst hat,ob eh kein fehler dabei war. Dann seht ihr wie lange sowas dauert-maximal 5 min. Und wenn es aber zur Auszahlung kommen sollte,dauert es aufeinmal mindestens 1 Tag?

Wenn wollen die casino verarschen?

Auf was willst du dich verlassen wenn du eine auszahlung beantragst und das Geld nicht bekommst? MGA??? AskGamblers??? looooooooooooooooooooooooooooool-denen ist es scheiss egal, Ich habe schon 4 mal bei MGA es probiert wegen fehlender Auszahlung,oder Fehler im Spiel-das einzige was ich zu hören bekam,war die antwort,dass es bis zu paar monaten dauern kann. Dass war vor jahren bis heute keine antwort! Phasenweise schicken die dich zur einer anderen stelle,ausserhalb von MGA-nur damit er dich wiede rretour schickt,weil er damit nichts zu tun hat.

Ich gebe euch mal einen Tipp-spart dass geld mal einen Monat zusammen,dann besucht ein richtiges casinos. Viele Casinos bitten für eine bestimmte summe-zum beispiel 15 euro am abend -essen und trinken gratis an.

Dann werdet ihr merken,wie schön ein abend im casino sein kann. Und ganz ehrlich ,diese abende sind um weiten besser als jedes fucking online casino

We really appreciate your contribution and your opinion here.

I believe that is up to each person when it comes to preferences of online or real casino. It is surely totally different feeling.👌

I agree with you, especially when it comes to the brick-and-mortar casinos. Feel free to start your own thread where you may share these pretty evenings.

I imagine a handful of players would enjoy such leisure time more than nerves with online KYC.

I agree with the opinion regarding AskGamblers. Before finding Casino Guru, I filed a complaint with Ask Gamblers. The issue was with the entire complaint process. For instance, I submitted a complaint, and the casino responded. I provided my follow-up response, but Ask Gamblers stopped me from further communication. Many thoughts went through my mind, which I prefer not to mention. One of the things I appreciate so much about Casino Guru is its fairness. If the player is wrong Casino Guru takes the time to explain the reason why the player will not receive the payout. If the casino is wrong they advocate for the player to receive their money.