Recensione di Sportzino Casino

Player has won 200 and 400 Sweep Coins respectively, and requested a withdrawal. After payment not being processed, he has contacted the support to investigate the issue. This has happened because the player connected his Facebook account with the casino account. His Facebook name is not exactly matchign the KYC verified legal name, yet the casino changed the name for a Facebook one on its own accord, causing the KYC to fail and bank refusing accepting the payment. After some time casino changed name back to the legal one, but requested new KYC verification with player's secondary bank account, that the player does not possess. Since getting KYC verified again is now impossible and with no hope for a payout, the player has requested his account to be closed.

Jeremiah411 has requested a self-exclusion from Sportzino. After 7 months of back and forth communication, the casino confirmed the account has been closed. Yet the player is still able to log in, deposit and gamble. Casino has not replied to the mediator's appeal and case is still being unresolved.

Il giocatore statunitense si è visto chiudere il conto e annullare il riscatto del premio dopo che Sportzino ha richiesto la verifica di un numero di carta di credito mai utilizzato sul suo conto. Il giocatore ha fornito tutti i documenti richiesti e ha completato i controlli di routine, ma il conto è stato chiuso e le vincite confiscate. Dopo la revisione, è stato stabilito che Sportzino Casino era un casinò social, che non faceva parte del nostro database. Pertanto, non siamo stati in grado di facilitare la risoluzione delle controversie relative a questo caso.