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Horrible, unpaid casino keeps rejecting my bank transfer, I've tried it 3 times with a different account, I updated the account that the support requested and they still refuse to send the money

Horrível, cassino não paga fica rejeitando minha transferência bancária, já tentei umas 3 vezes com conta diferente, atualizei a conta que o suporte pedido e mesmo assim me negam a mandar o dinheiro

Dear Larinha15,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you tried contacting the casino regarding this issue?

Lastly, would you be so kind as to post here the URL link to the casino you are experiencing issues with?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Larinha15,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.