ZetCasino - Il giocatore non può ritirarsi.

I have canceled the withdrawal because the name was not spelled correctly then they do not reply to emails and the live chat does not work

Mi hanno annullato il prelievo perché non era scritto correttamente il nome poi non rispondono alle mail e la live chat non funziona

Hello chefmaxf10,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with ZetCasino. Please allow me to ask you a few more question before we would move forward.

Do I udnerstand it correctly that you made a mistake in your personal details during registration? Is your account already verified or did you send them any documents for the process? Did you use any bonus while playing in the casino?

Looking forward to your answer.

Regards,

Nick

And tt already verified in the past I have already withdrawn with them and and all right I have also sent back all the documents

E tt verificato già in passato ho già prelevato con loro ed e tutto apposto ho rinviato anche tutti i documenti

Now they asked me for an infinite number of documents sent and they ask me why the address is different when it is not true. I sent other documents highlighting the address I no longer know what to do and in all this they delay with the payment of the win

They are scammers I don't understand why when you deposit they don't have all these problems

Adesso mi hanno chiesto u n infinita di documenti inviati è mi chiedono perché l'indirizzo e diverso quando non è vero .ho mandato altri documenti evidenziando l'indirizzo non so più cosa fare è in tutto ciò ritardano col pagamento della vincita

Sono dei truffatori non capisco perché quando si deposita non hanno tutti sti problemi

They finally issued my payment after so many requests

Finalmente hanno emesso il mio pagamento dopo tante richieste

Hello chefmaxf10,

I'm glad to hear that your withdrawal was accepted. I will be closing the complaint now as resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick