1Red Casino - Il giocatore non è in grado di giocare al casinò.

These gentlemen they let me make a payment and play the first time. When I make the second payment they say that the game is not available in Portugal. So far money nor see it.

A shame

Estes Srs. deixaram -me fazer um pagamento e jogar a primeira vez. Quando realizo o segundo pagamento dizem que om jogo não está disponível em Portugal. Até agora dinheiro nem vê-lo.

Uma vergonha

Dear Carla.1973,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 1Red Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear Carla.1973,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.