Questa particolare azienda, nonostante io abbia depositato denaro in modo facile e veloce due volte, con un deposito minimo di 20 euro, ti assegna bonus e giri apparentemente gratuiti, che presuppongono un fatturato di 35 volte. In qualche modo sono riuscito a vincere fino a un totale di 100 euro. Quindi ho richiesto un prelievo e loro hanno chiesto la verifica dell'account, il che andava bene. Il ritiro è rimasto in sospeso sul profilo dell'app per due giorni, quindi ho ricevuto un'e-mail che informava che il ritiro era stato annullato, senza alcuna spiegazione. Ho inviato una email sperando di ottenere qualche risposta, ma non hanno risposto. Ho parlato con l'assistenza via chat e mi hanno detto che non conoscevano il motivo, suggerendomi di riprovare e che avrei ricevuto una risposta entro 3 ore. Ho riprovato e circa 5 ore dopo ho ricevuto la stessa email in cui si informava che il prelievo era stato nuovamente annullato. Ho inviato un'altra email chiedendo il motivo, ma ancora una volta non ho ancora ricevuto risposta!
This particular company, despite my easy and swift depositing of money twice, with a minimum deposit of 20 euros, awards you bonuses and seemingly free spins, which presuppose a turnover of 35 times. Somehow, I managed to win up to a total of 100 euros. So I requested a withdrawal, and they asked for account verification, which was fine. The withdrawal was pending on the app profile for two days, and then I received an email stating the withdrawal was canceled, without any explanation given. I sent an email hoping to get some answers, but they didn't respond. I spoke to the chat support, and they told me they didn't know the reason, suggesting I try again and that I would receive a response within 3 hours. I tried again, and about 5 hours later I received the same email, stating that the withdrawal was canceled again. I've sent another email asking for the reason for this, but once more I have yet to receive a response!
Η συγκεκριμένη εταιρεία ενώ έκανα κατάθεση εύκολα και γρήγορα δύο φορές με ελάχιστη κατάθεση 20ευρώ, σου δίνει μπόνους και καλά δωρεάν περιστροφες που προυποθέτει τζιράρισμα επί 35. Με αυτά και με εκείνα τα κατάφερα και κέρδισα ένα τελικό ποσό 100ευρώ. Ζήτησα λοιπόν να κάνω ανάληψη , ζήτησαν ταυτοποίηση λογαριασμού και όλα καλά. Η ανάληψη είχε μείνει στο προφίλ της εφαρμογή εκκρεμης για δύο μέρες και μου έστειλαν email ότι ακυρώθηκε η ανάληψη χωρίς να μου πουν καν τον λόγο. Έστειλα email μπας και πάρω κάποια απάντηση αλλά δε μου απάντησαν. Μίλησα στο chat και μου είπαν ότι δε ξέρουν τον λόγο και να προσπαθήσω πάλι και θα έχω απάντηση σε 3 ώρες. Προσπάθησα πάλι και μετά από 5 ώρες περίπου μου ήρθε πάλι το ίδιο email ότι η ανάληψη έχει ακυρωθεί. Έχω στείλει πάλι email ζητώντας τον λόγο και πάλι δε μου έχουν δώσει μια απάντηση!
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