Blizz Casino - Il giocatore fatica a verificare il suo account.

The verification process is a disaster, they have 4 or 5 levels for uploading the documents, you should be 48 hours per upload process. Be patient until you can then verify the next step, which can then take up to 48 hours again. May last or will last. The rest is still open.... Still stuck in the 3rd step. Not cool...

Verifizierungsvorgang ist eine Katastrophe , die haben 4 o. 5 Level zum uploaden der Dokumente , pro Uploadvorgang soll man sich 48std. Gedulden bis man dann den nächsten step verifizieren kann der dann wieder bis zu 48std. Dauern kann oder dauern wird. Rest ist noch offen.... Stecke im 3ten step noch fest. Nicht cool...

Hello Andypump,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Blizz Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Suddenly it was done super quickly and then paid out and, above all, everything was not just step-by-step payments like many others. It was just stupid with the verification, it seemed as if the site wasn't working properly. All in all, a very, very good casino, only when you verify it you have to trust that it is correct... You can then ultimately give the casino a top rating

Hat sich ratzt fatz auf einmal erledigt super schnell dann auch ausgezahlt und vor allen direkt alles nicht nur so step by step Zahlungen wie bei vielen anderen. War halt nur doof mit der Verifizierung es kam einen vor als wenn die Seite nicht richtig funktioniert. Alles im allem sehr sehr gutes Casino nur beim verifizieren muss man dann vertrauen drauf haben das das so seine Richtigkeit hat ... Casino kann man dann letztendlich auch dann eine top Bewertung geben

Thank you Andypump for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick