VulkanVegas TRUFFA COMPLETA

I used the no deposit bonus and fulfilled all the conditions.

I did the scrolls.

I completed the account verification.

I made a deposit and bet it 2 times.

And then I withdrew the profit. I had to use skrill because they said that the debit and credit card method doesn't work at the moment.

After 4 days I decided to see what was happening and why there was no money, but it turned out that my account was blocked for no reason.

They took my money for no reason.

Is there anything to do or are they just scammers?

But they send me a message about bonuses.....

They tell me nonsense.

How they decided it after I fulfilled the conditions. Only my girlfriend has an account.

Hello, this is always a problem when a casino uses the same IP as proof of multi-accounts.

Please cooperate with our complaints team, they will take a closer look.

Yes, I have filed a complaint and I will wait for an answer.

I am in the situation of having implemented a bonus and the casino has been doing everything possible for almost 3 weeks so that I cannot pay out my money.. constant excuses.. new documents are constantly being published that have long been available.. KYC is authorized and validated.. still there is no way to pay out.. The method I used to deposit is not even ready for payout. And BankTransfer is also blocked. The support does not help a meter and only consoles with excuses..

After I complained and reported this post to support.. I was able to pay out my money in the evening and it's even in my account now.. what a cramp.

Ich bin in der Situation einen Bonus umgesetzt zu haben und das Casino seit knapp 3 Wochen alles daran setzt damit ich mein Geld nicht auszahlen kann.. ständige ausreden.. ständig werden neue Dokumente verlagt die längst vorliegen.. KYC ist autorisiert und validiert.. trotzdem gibt es keine möglichkeit auszuzahlen.. Die Methode mit der ich eingezahlt habe steht nicht mal zur Auszahlung bereit. Und BankTransfer wird auch blockiert. Der support hilft keinen Meter und vertröstet nur mit ausreden..

Nachdem ich mich beschwert und diesen Beitrag beim Support gemeldet habe.. habe ich abends mein Geld ausbezahlt können und ssogar jetzt auf meinem Konto .. was für ein Krampf.

Hello,

it has been 3 weeks already? Well, then you should submit the complaint as well. Click or tap here to do so.

According to other players' issues, we know that withdrawals are slow now, but every complaint has been resolved so far, so I believe that it will help you too.

After I complained to the support and announced this post, the documents were checked in a flash and I was even able to pay out in the evening and the money is even in my account.. what a cramp to get your money.

Nachdem ich mich beim Support beschwert habe und diesen Beitrag angekündigt hatte wurden blitzschnell die Dokumente geprüft und ich konnte abends sogar auszahlen und das Geld ist sogar auf meinem Konto.. was für ein Krampf an sein Geld zu kommen.

I'm happy for you but do not like the "obvious" coincidence at all...

Hello, I deposited 500 and won 1100 ARS dps, I deposited 500 more and suddenly when I played I made a bet of 10 pesos and out of nowhere he deducted 1100 ARS instead of the 10 pesos I quickly left, be careful if you are going to withdraw, don't play so you don't It happened to them like Ami I think this casino is a scam.

Hola,yo depósito 500 y gane 1100 ARS dps deposite 500 más y derepente cuando jugué hice una puesta de 10 pesos y de la nada me descontó 1100 ARS en vez de lo 10 pesos rápido salí,cuidado si van a retirar no jueguen para que no les pase como Ami creo que este casino es una estafa.

Just to make sure what happened, you placed a bet of 10 pesos, and instead, the game took 1100 instead, am I correct?

In such case, it's best to contact the casino immediately, your gaming history needs to be checked.

Did you try that, please?

The terms and conditions for the bonus will state that only bets under €5 may be placed .. as long as this has not been cleared.

In den AGBs zum bonus wird stehen das nur wetten unter 5€ plaziert werden dürfen.. solange dieser nicht freigespielt wurde.

Hello, thank you for answering if it was fine at the end because that 1100 ARS that he deducted from me was what I had withdrawn but the payment has not yet arrived I received another notification that is still being processed by the payment provider I will inform you if they pay me or I they say something else.

Hola,gracias por responder si estaba bien alfinal porque eso 1100 ARS que me descontó era lo que yo había retirado pero aún no me llega el pago me llegó otra notificación que aún sigue en proceso por el proveedor de pagos te informaré si me pagan o me dicen otra cosa.

Yes, that's what happened, but I'm still waiting for the withdrawal money.

Si eso fue lo que pasó pero aún sigo esperando el dinero del retiro.

Oh, I see now.

Looking forward to hearing fro you soon, then 🤞- with the good news!

Hello, first they told me in 24 hours now when I sent last night they told me that it is still processing and that now it says that this week it will arrive I did not do the kic verification I am no longer going to send msgs to that casino but I will inform in the week if they paid me or not ha

Hola,primero me dijeron en 24 hs ahora cuando mandé anoche me dijeron que sigue procesando y que ahora dice que está semana me llega no hice la verificación kic ya no voy a enviarle msj a ese casino pero informaré en la semana si me pagaron o no ja

I'm not sure whether I understand correctly, but if you plan to skip the KYC, I guess that you should ask the casino to make sure that the withdrawal will be processed anyway. Normally the KYC is necessary for a successful withdrawal.

According to other players, withdrawals are delayed, but the casino pays in the end, hence I would recommend cooperation. 🙏

I'm not even surprised

я такому даже не удивляюсь

Hello, I already sent the documents to obtain the verification, kic is under review, this is going to take I don't know how many days or weeks, but I will inform you, I hope vulkan Vegas responds here and solves it quickly so I don't have to wait, I just want the money to be there in my account and verify my account thanks.

Hola ya mandé los documentos para obtener la verificación kic está en revisión,esto va a tardar nose cuánto días o semanas pero voy a informarles,espero vulkan Vegas responda por acá y me lo solucione rápido así no tengo que esperar solo quiero que el dinero esté en mi cuenta y me verifiquen la cuenta gracias.

Hello there,

I think this is a good approach, if you struggle or will need some support, come back here and share what's happening. I wish you a swift KYC 🤞