iWild Casino DE - Le vincite del giocatore vengono divise.

Hello, I have a problem. It's about the fact that I won at IWILD CASINO. I've never experienced a casino splitting my payout like this. This is the first time. Can you help me with this?

Hallo ja ich habe ein Problem und zwar geht es dadrum,das ich bei IWILD CASINO gewonnen habe,und zwar ich hatte noch nie bei einen casino gehabt das die mir die Auszahlung einteilen mit der auszahlung und das 1 mal können sie mir da weiter helfen?

Hello kowinskimanu,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with iWild Casino DE. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello, I have received your message and will reply to it immediately. Yes, my account is verified and everything is fine with that. So now you can see for yourself how you see it via the attachment.

Hallo habe ihre Nachricht. Erhalten,und werde auch gleich dadrauf. Antworten.ja mein konto ist verifiziert alles oki damit.so und nu per Anhang können sie sich selber ein Bild draus machen wie sie ess sehen.

Hello kowinskimanu,

Can you please explain what exactly the issue is?

It's been dealt with.

Hat sich erledigt.

Dear kowinskimanu,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru