SUPERBONUS.SBS Casino - La richiesta di prelievo del giocatore è ritardata.

Received an email I'll bring a bonus did not seem to have any playthrough requirements and I could find I played on it for a while I won a required that I completely KYC which I completed and that was by submitting my information and making at least $100 deposit so I deposited $102 then after asking in the chat which I'll provide a screenshot for what I needed to do and after I did it what would I be able to withdraw they stated that I can withdraw the entire amount of the bonus so when I requested only $2,500 since I had one over 120,000 they then told me that I needed to make another deposit to prove my wallet address of $200. I requested just a withdrawal of my deposit back and they close the chat window and didn't open another one again on my page I just want my deposit back at this point. Although the entire amount at the top right corner of the screenshot that I'm going to show you would be really awesome but I know that's probably not going to happen.

Dear forlines78,

Thank you for reaching out and sharing your concerns.

Unfortunately, SUPERBONUS.SBS Casino is a scam casino, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts, where players can log in using the same credentials. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits and fees. Such casinos include:

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This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with SUPERBONUS.SBS Casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Natalia

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Dear forlines78,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Natalia
Casino.Guru