Ho appena parlato con lui. L'operatore non sa niente, manda tutto al reparto rischi. Ma il loro reparto rischi mi sta ingannando. Perché posso tranquillamente giocare con questo provider che presumibilmente mi sta controllando. Sirvin semplicemente non vuole pagare perché ho vinto soldi da loro.
Corrispondenza con loro, appena parlato. Ti ho mandato un'altra email!
Ciao, benvenuto su Sirwin. Siamo lieti di essere al tuo servizio. Come posso aiutarti?
L'agente Amy si è unita alla chat.
Amico
00:36
Salve, benvenuto sul nostro sito SIRWIN, mi chiamo AMY, come posso aiutarti?
00:36
Ciao, perché non riesco a prelevare denaro?
Amico
00:36
sto controllando
00:36
Bene
Amico
00:38
Il contenuto del tuo gioco è in fase di verifica da parte del dipartimento rischi. Dopo la verifica, sarai avvisato. Al momento, non puoi prelevare denaro, devi aspettare.
00:39
So che c'è un'indagine in corso e va avanti da 9 giorni. Voglio sapere di cosa tratta l'indagine e quando finirà?
Amico
00:39
Verrete informati via email.
00:39
qual è il motivo dell'ispezione?
00:40
Stai controllando tu o è il provider?
Amico
00:41
Il provider sta verificando, devi attendere
00:42
per quanto ne so, quando un provider proibisce di giocare, in qualche modo riduce i limiti di scommessa o non consente affatto di scommettere, ma i miei limiti sono molto alti e posso scommettere senza essere bandito con questo provider, quindi non è il provider che controlla, ma tu?
00:43
Ho bisogno di una risposta chiara per il forum https://kazinoazov.net/ , ho presentato un reclamo e mi hanno chiesto cosa dice il servizio di supporto sulla mia situazione
00:44
E capisco che tu non voglia espressamente pagare, citando la verifica di un fornitore specifico.
Amico
00:44
Dovrai aspettare, non possiamo aiutarti.
00:45
mi stai ingannando
00:45
Di' al dipartimento rischi che mi stanno ingannando
00:46
Lei come operatore è molto bravo, ma il suo reparto rischi mi sta ingannando
La trascrizione verrà inviata a " " dopo la fine della chat.
Amico
00:48
Grazie per averci fatto visita. Saremo onorati di darvi il benvenuto come famiglia Sirwin.
Non dimenticatevi di seguirci sui social media per scoprire le ultime offerte!
00:48
Cos'è questo?
00:48
Ti rifiuti di comunicare con me?
La trascrizione verrà inviata a " " dopo la fine della chat.
00:51
cosa sta succedendo?
Amico
00:51
Ti ho spiegato la situazione, dovrai aspettare, da qui non possiamo aiutarti.
00:52
Bene
00:53
risposta
I just spoke to him. The operator doesn't know anything, sends everything to the risk department. But their risk department is deceiving me. Because I can calmly play with this provider who is supposedly checking me. Sirvin just doesn't want to pay because I won money from them.
Correspondence with them, just spoke. Sent you another email!
Hello Welcome to Sirwin We are glad to be of service to you. How can I assist you?
Agent Amy has joined the chat.
Amy
00:36
Hello, welcome to our site SIRWIN, my name is AMY, how can I help you?
00:36
Hello, why can't I withdraw money?
Amy
00:36
I'm checking
00:36
Fine
Amy
00:38
Your game content is being checked by the risk department. After checking, you will be notified. At the moment, you cannot withdraw money, you need to wait.
00:39
I know that there is an investigation going on and it has been going on for 9 days. I want to know what the investigation is about and when will it end?
Amy
00:39
You will be informed by email.
00:39
what is the reason for the inspection?
00:40
Are you checking or is it the provider?
Amy
00:41
The provider is checking, you need to wait
00:42
as far as I know, when a provider prohibits playing, it somehow cuts betting limits or does not allow betting at all, but my limits are super high and I can bet without a ban with this provider, so it is not the provider that checks, but you?
00:43
I need a clear answer for the forum https://kazinoazov.net/ , I filed a complaint and they asked me what the support service says about my situation
00:44
And I understand that you specifically do not want to pay, citing the verification of a specific provider.
Amy
00:44
You will have to wait, we cannot help here.
00:45
you are deceiving me
00:45
Tell the risk department that they are deceiving me
00:46
You as an operator are very good, but your risk department is deceiving me
The transcript will be sent to " " after the chat ends.
Amy
00:48
Thank you for visiting us. We would be honored to welcome you as Sirwin family.
Don't forget to follow us on social media for the latest offers!
00:48
What is this?
00:48
Are you refusing to communicate with me?
The transcript will be sent to " " after the chat ends.
00:51
what's happening?
Amy
00:51
I explained the situation to you, you will have to wait, we cannot help from here.
00:52
Fine
00:53
answer
Вот только что общался. Оператор ничего не знает, отсылает все на отдел рисков. Но их отдел рисков меня обманывает. Потому что я спокойно могу играть у этого провайдера у которого якобы на меня идет проверка. Просто сирвин не хочет платить, потому что я выиграл у них деньги
Переписка с ними , только что общался. Отправил вам на почту еще!
Hello Welcome to Sirwin We are glad to be of service to you. How can I assist you?
Agent Amy has joined the chat.
Amy
00:36
Hello, welcome to our site SIRWIN, my name is AMY, how can I help you?
00:36
Здравствуйте, почему я не могу вывести деньги?
Amy
00:36
я проверяю
00:36
хорошо
Amy
00:38
Ваш игровой контент проверяется отделом рисков. После проверки вы будете уведомлены. В данный момент вы не можете вывести деньги, вам нужно подождать.
00:39
Я знаю что идет проверка и идет уже 9 дней. Я хочу занть по какому поводу идет проверка и когда она закончиться уже?
Amy
00:39
Вы будете проинформированы по электронной почте.
00:39
по какому поводу идет проверка
00:40
вы проверяете или провайдер?
Amy
00:41
Провайдер проверяет, нужно подождать
00:42
насколько я знаю когда провайдер запрещает играть она как то режет лимиты ставок или вообще не дает ставить, но у меня лимиты супер большие и я могу ставить без запрета у этого провайдера, занчит не провайдер проверяет а вы?
00:43
мне нужен четкий ответ для форума https://kazinoazov.net/, я та жалобу оформил и меня попросили о том что говорит служба поддержки о моей ситуации
00:44
И я понимаю что вы специально не хотите платить, ссылаясь на проверку конкретного провайдера
Amy
00:44
Вам придется подождать, здесь мы не сможем помочь.
00:45
вы меня обманываете
00:45
сообщите отделу рисков что они меня обманывают
00:46
вы как оператор то очень молодец, но вот ваш отдел рисков меня обманывает
The transcript will be sent to "m.marusia.ms@yandex.ru" after the chat ends.
Amy
00:48
Thank you for visiting us. We would be honored to welcome you as Sirwin family.
Don't forget to follow us on social media for the latest offers!
00:48
что это?
00:48
вы отказываетесь со мной общаться?
The transcript will be sent to "m.marusia.ms@yandex.ru" after the chat ends.
00:51
что происходит?
Amy
00:51
Я вам объяснил ситуацию, вам придется подождать, отсюда мы не сможем помочь.
00:52
хорошо
00:53
ответ
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