World Casino Bet - Il giocatore sta lottando per ritirare le sue vincite.

Hello. I would like to know if this betting site is reliable or not.

I won around € 2000 and tried to withdraw money.

Live Support asked me to pay the fees (300 €) once and then be able to withdraw as much as I want.

I can't deduct the money from the gaming account, but I have to send it separately.

It's safe? Thank you

Salve. Vorrei sapere se questo sito di scommesse è affidabile o meno.

Ho vinto circa 2000€ e ho provato a prelevare denaro.

Il Live Support mi ha chiesto di pagare le tasse (300€) una prima volta per poi poter prelevare quanto voglio.

I soldi non posso scalarli dal conto gioco, ma devo mandarli a parte.

È sicuro? Grazie

Dear Sergio,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you completed KYC verification successfully? Have you withdrawn any funds from this casino in the past?

If there’s any relevant communication, please forward it to petronela.k@casino.guru.

Meanwhile, I would strongly recommend against paying any processing fees as we came across a very similar casino in the past, using the same suspicious tactics https://bet365-eng.com/.

I hope we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

the site is this. They asked me to pay a first fee based on the winnings.

After the first payment, the taxes would be deducted from the gaming account.

I have completed the KYC verification and have never withdrawn money so much so that I should, in theory, only pay the first tax out of my own pocket.

I await your response, thank you very much

il sito è questo. Mi hanno chiesto di pagare una prima tassa in base alla vincita.

Dopo il primo pagamento, le tasse le avrebbero detratte dal conto gioco.

Ho completato la verifica KYC e non ho mai ritirato soldi tant'è vero che dovrei, in teoria, pagare solo la prima tassa di tasca mia.

Attendo risposta, grazie mille

Thank you, Sergio, for your reply. As I mentioned earlier, I would strongly recommend against paying any processing fees or taxes. I don't know any other serious and legitimate casino that would apply or request this kind of fee. If you decide to go ahead and pay the fee, regardless of our recommendation, I’m afraid we won’t be able to help you if something goes wrong. That’s my only concern.

However, the decision is yours.

Dear Sergio,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.