Power Casino - discussione generale (pagina 2)

And at the power casino, I was struck by their arrogance and stupidity. I made a deposit of 25 euros, won 140, requested a withdrawal, and began to ask for verification. I uploaded all the documents that they asked, meeting all the requirements, reject, ask to upload again. I ask what is the reason for the non-compliance of my documents? Do not answer, in total, after 5 times everything repeats, I lost all the money and am not going to play there anymore ... Be careful, dear players, something is wrong with this casino

А ещё в power casino,меня поразила их наглость,и тупость.Я внесла депозит в размере25 евро,выиграла 140,запросила вывод,стали просить пройти верификациию. Загрузила все документы,что они попросили ,отвечая всем требованиям, отклоняют, просят снова загрузить.я спрашиваю в чем причина не соответствия моих документов ?не отвечают,в итого ,через 5 раз все повторяется, я проиграла все деньги и больше там играть не собираюсь. Будьте аккуратней,дорогие игроки,что то с этим казино не то

I have a recommendation Burn your money right now before you play at Power Casino 🙂

Ich habe eine Empfehlung Verbrennen sie doch lieber gleich ihr Geld bevor sie bei Power Casino spielen 🙂

😀 😀 😀

You have now found out for yourself that the bonus policy is very bad or has been poorly described. Please change the reputation of this casino and adjust the wagering requirements. It's not 35x bonus amount but 40x deposit + bonus amount

Sie haben nun selbst festgestellt, dass die Bonuspolitik sehr schlecht ist bzw. schlecht beschrieben sind. Bitte ändern sie doch die Reputation dieses Casinos und passen die Umsatzanforderungen an. Es sind nicht 35x Bonusbetrag sondern 40x Einzahlung+Bonusbetrag

Just write in the terms and conditions that the deposit amount and the bonus amount must be converted 40 times. Every other casino does the same and it is easy to understand. Your formulation is misleading, whether it is deliberate concealment of facts or simply incompetence, the player does not care. In case you really have problems with the wording, here is a sentence that clearly describes your bonus conditions:

"The bonus and the deposit must be wagered 40 times before any part of the deposit, bonus funds or associated winnings can be withdrawn or transferred.

Schreiben Sie einfach in die AGB, dass der Einzahlungsbetrag und der Bonusbetrag 40x umgesetzt werden muss. So macht es JEDES andere Casino auch und es ist klar verständlich. Ihre Formulierung ist irreführend, ob es dabei absichtliche Verschleierung von Tatsachen oder einfach Unfähigkeit ist, kann dem Spieler ja egal sein. Falls Sie wirklich Probleme bei der Formulierung haben, hier ein Satz der Ihre Bonusbedingungen klar beschreibt:

"The bonus and the deposit must be wagered 40 times before any part of the deposit, bonus funds or associated winnings can be withdrawn or transferred.

well, there were no bonuses

ами бонуси нямали

I deposited 60 reais and won 4,000 but so far no money falling, then I enter the site, they say it's manual and it takes time… I hope this casino is honest because I enjoyed playing there. It just takes a long time for the loot to drop..

Depositei 60 reais ganhei 4 mil só que até agora nada de Cair o dinhero , aí entro no site , falam que é manual e demora … espero que esse cassino seja honesto pois gostei de jogar nele . Só demora muito pra cair o saque ..

Hello, just give it some time.

When any problem occurs we will try to help you.

After a long break away from online casinos from which I have had almost only bad experiences, I trusted the rating given by casino guru to Power casino and then I opened a game account. I deposited € 560 and won over € 2600. Verification carried out. I try to withdraw through the only withdrawal method that I can and that is credit card (max 500 € !!). The next day my withdrawal is canceled and asking the chat support for an explanation, he replies: "The transaction has been canceled. Because the withdrawal of money on the card is a test method and may not work correctly.

Please use other withdrawal methods. "

They don't use bank transfer and just have a long list of cryptocurrency withdrawals that I can't withdraw with.

No comment.

What a shame I sympathise with you. I played at a casino that changed its policy to bit coin only for withdrawals, luckily I didn’t have a withdrawal pending, I tried to open a Bitcoin account and it was a nightmare no matter what company I tried I couldn’t open a wallet. I left that casino and have found another I now enjoy playing at.

Hello,

I understand it is not a pleasant experience, although it strongly depends on the casino in this case, I'm afraid.

Do they announce somehow that card transaction is only for testing purposes, I wonder?

They only told me after the withdrawal was canceled and I asked for an explanation. Among the withdrawal methods that I could use was my credit card with the final four numbers of the Visa with which I deposited. What's the point of putting it as a withdrawal method if it doesn't work? Always easy to deposit at a casino but when you have to withdraw the ordeal begins for one reason or another.

Well, it sounds very unreliable.

Do you think you will find a common way with them?

As alternatives they all have cryptocurrency withdrawals and a single electronic wallet (Jeton). So, despite myself, I had to open an account with Jeton to withdraw. Now let's see what they come up with ..

It would be a really nice change if they come up with the payment 🙂

After requesting three withdrawals via Jeton both of them after two days were processed. So everything ok.

Hello there.

Thanks for this update - I'm happy it ended up this way!

I have deposited seven (7) times at this casino via BTC, at the last I managed to win almost 3,500.00 NZD. I have positively verified my identity through their application, at the time of the two (2) withdrawals of which one (1) below 1600 NZD took place on the 22nd of this month I have not received any confirmation notification on the associated email and are now 4 working days that I have no more news and withdrawals are still pending. All their terms and conditions were adhered to to the letter including maximum stakes which did not exceed the value of 10 NZD. Yet we read in point 10 of their T & Cs that most payments are made instantly with the exception of rare cases for which the times even exceed 14 days !!! Yet all my deposits have been redeemed on the fly! The assistance turns out to be not up to the excellent platform, responding in a very rude and non-exhaustive way.

Hello,

we previously discussed that some payments were delayed. In the end, carsix79 was paid in full, however, it took quite some time. If I read these posts correctly, payment via Jeton was made during one week. The previous issues were associated with the different payment options.

How much time are you going to give them before you submit another complaint?

Hi Radka, the various deposits have always been made through Coinbase in bitcoin, they claim that the total withdrawals over 1000 euros requested on the same day require longer times, but in their T&C I read exactly the opposite, that is, those less than 1000 euros are processed immediately while those exceeding the maximum in 14 days considering that in their table it is stated that the limit is 1000 euros per transaction (so hypothetically you can make 10 withdrawals of 999 euros per day given that the maximum withdrawal is set at 10,000 euros per day !). Nowhere does it read that the total daily withdrawals exceeding 1000 euros will be paid in 14 days or in rare cases beyond !!

Bound