Scatterhall Casino - discussione generale (pagina 61)

Odd you still have the casino rated as good?

Call a spade a spade. This has nothing to do with a payment provider, human error, glitch blah blah blah. Its the same old crxp casinos spew all the time.

The truth is the casino is in money trouble and is stalling payouts. Look at the time of year, its march/april, tax return time.

Many dodgy crypto casinos have issues at this time of the year, employ the same tactics and then often vanish.

Casinoguru knows this, but they are an affiliate so it is within their interest to keep the reviews decent for as long as possible to keep the ad revenue coming in.

I also think that you could also pay with other providers, and that worked one night!

Denke ich auch , man könnte auch mit anderen Anbietern bezahlen , den einen Abend hatte das auch geklappt !

We appreciate the updates and recognize that solving the payment provider issue can be a challenge for the casino. However, we believe players shouldn't have to wait more than a month to claim their winnings. As a result we grant the casino one more week to rectify the situation. If we do not receive confirmation from players that they have received their funds by Tuesday next week (April 11), all pending complaints will be marked as unresolved. The casino will have the opportunity to reopen these cases once the issue is resolved. We hope that the one-week period is sufficient for all withdrawals to be successfully processed. We ask players to let us know if they have received their money by Tuesday. Thank you for your patience and cooperation.

This came from Casinoguru under my ongoing complaint. But it was about time that casino gurus put some pressure on them.

Wir wissen die Aktualisierungen zu schätzen und erkennen an, dass die Lösung des Zahlungsanbieterproblems eine Herausforderung für das Casino darstellen kann. Wir sind jedoch der Meinung, dass Spieler nicht länger als einen Monat warten müssen, um ihre Gewinne zu erhalten. Infolgedessen gewähren wir dem Casino eine weitere Woche, um die Situation zu korrigieren. Wenn wir bis Dienstag nächste Woche (11. April) keine Bestätigung von Spielern erhalten, dass sie ihr Geld erhalten haben, werden alle laufenden Beschwerden als ungelöst markiert. Das Casino wird die Möglichkeit haben, diese Fälle wieder zu öffnen, sobald das Problem gelöst ist. Wir hoffen, dass die einwöchige Frist ausreicht, um alle Auszahlungen erfolgreich zu bearbeiten. Wir bitten die Spieler, uns zu informieren, ob sie ihr Geld bis Dienstag erhalten haben. Danke für Ihre Geduld und Ihre Mitarbeit.

Das kam von Casinoguru unter meiner laufenden Beschwerde. Wurde aber auch mal Zeit, dass von Seiten Casinogurus etwas Druck kommt.

Dear players,

As I was just notified, we received the very same notification from the casino and decided to add a warning about this situation.

We truly hope the casino finds a solution soon since its reputation might be at risk and we are concerned about the open complaints...

I hope the complaint will help. If the casino is to be believed, you are another player from Germany with an issue, which makes me confident the catch is the payment provider in German-speaking countries.

Hello carsix79!

I can't believe my eyes! I wonder whether anybody else is going to receive such nonsense...?!

I'm missing a personal signature though I would never sign something like this. 🤔

Well, point for you - it sounds ridiculous

I agree. At some point, the spiral of delay can only be stopped by holding the deposits until the payouts work again. From my point of view, it's not easy for the casino to make such a decision. I would love to know whether there is actually at least one working payout method at the moment. They still comment about NodaPay, but what about the rest of the options? Are there any left?

There is only NodaPay and Crypto and neither has happened for weeks

Es gibt nur NodaPay und Crypto und beides passiert nichts seit Wochen

Yes, that is an option, if one method doesn't work, why don't they inform this to the users and ask them to consent another payment method that works for both, the casino and the user? This is a problem that has a fairly simple solution, I don't think it's a good idea to lose dozens of users because of it and the impact it will have, making them lose potential future users too

That ridiculous €10 goodie with 50x Wager hahahahahahahhahahahahahahaha. All of this filthy casino would have to be honest......

Dieser lächerliche Goodie von 10€ mit 50x Wager hahahahahahahhahahahahahahaha. Alle von diesem Dreckscasino müsste man ehrlich......

Yes, seems to be too difficult 🙄

Ja scheint wohl zu schwer zu sein 🙄

So this is the current situation.

When you started playing on this site were there any other payment options, or was it like this from the beginning?

I would expect at least a few more.

What would happen if you win? It's another delayed withdrawal, I guess 🙁.

I think these 2 payout options were the only ones available from the start!

Ich bin der Meinung waren nur diese 2 Auszahlungs Möglichkeiten vorhanden von Anfang an !

Wouldn't it be possible to turn to the provider? That they are also aware of this?

Wäre es nicht möglich sich mal an die Provider zu wenden? Das die dem auch mal bewusst sind??

There are only these 2 payment options.

When I ask the chat why crypto is not being paid out either, although it is a problem with NodaPay, then it only refers to payment difficulties ... and that I will supposedly get my money as soon as possible. But as with everyone, nothing has happened for weeks

ES gibt nur diese 2 Auszahlungsmöglichkeiten mehr nicht.

Wenn ich den Chat darauf anspreche warum denn Crypto auch nicht ausgezahlt wird obwohl es ein Problem bei NodaPay ist dann wird nur auf Zahlungsschwierigkeiten verwiesen ... und das ich angeblich mein Geld so schnell wie möglich erhalte. Es passiert aber wie bei allen seit Wochen nix

Yes, you could also pay me out via crypto!

Ja mich könnten sie auch gerne über crypto auszahlen !

It's about time that the whole thing comes to an end soon 😀 hopefully one where we have money in our account 😅

Wird halt wirklich Zeit, dass das ganze hier ein baldiges Ende nimmt 😀 hoffentlich eines, bei dem Geld bei uns am Konto ist 😅

They don't even do updates in the games library anymore, no new games, nothing... I don't think this will end well here

Die machen nicht mal mehr Updates in der Spielebibliothek, keine neuen Games nichts...glaube kaum das das hier gut aussgeht

yes, i noticed that too. and no more bonus emails either

ja, ist mir auch aufgefallen. und auch keine boni emails mehr