Solcasino.io - discussione generale (pagina 2)

I won €3400 at Sol Casino on Friday and then verified my account. That actually happened very quickly. Then I contacted customer service and they assured me that my winnings had been transferred. Today is Monday in the transaction list the payout is still the same. I write to customer service and they tell me that there was an error and that the money will either be credited, transferred to my player account or to my card. I am very disappointed with the site. Yesterday I won €48,000 and was really looking forward to my win. Now it is not paid out and is apparently being checked again. Here I found a post that sometimes players wait 31 days for their winnings. It's a shame, I'm very, very disappointed.

Ich habe am Freitag in Sol Casino 3400 € gewonnen und habe daraufhin mein Konto verifiziert. Das ging eigentlich sehr schnell. Dann habe ich den Kundendienst kontaktiert und die haben mir zugesichert, dass mein Gewinn überwiesen wurde. Heute ist Montag in der Transaktionenliste ist die Auszahlung immer noch gleich. Ich schreibe den Kundendienst an und die schreiben mir, dass ein Fehler gelaufen ist und dass das Geld entweder gutgeschrieben wird, auf mein Spieler Konto oder auf meine Karte überwiesen wird. Ich bin sehr enttäuscht von der Seite. Gestern habe ich 48.000€ gewonnen und habe mich riesig auf mein Gewinn gefreut. Jetzt wird das nicht ausgezahlt und anscheinend noch mal überprüft. Hier habe ich ein Beitrag gefunden, das teilweise die Spieler 31 Tage auf ihren Gewinn warten. Schade, ich bin sehr, sehr enttäuscht.

You absolutely don't have to wait that long. If you're a fighter like me i'll advise you to take the approach i took in my situation. Simply report them to cybercrime investigators Forexfraudteam/Gmail/com and what the tables turn.

How do I do this exactly??? thanks for the tip

Wie mache ich das genau ??? Danke für den Tipp

Send Forexfraudteam @ gmail com a case report. You can attach a local police report for legitimacy but not a requirement.

OK, but that's also shit. I'd rather wait, but thanks for the tip.

Ok aber das ist doch auch scheisse. Ich warte lieber noch ab Danke aber für den Tipp.

So, now you're talking about 78 hours. I no longer expect that I will get my winnings. I think they are looking for a reason not to pay me my winnings. But I won't give in and if I have to, I'll sue her.

Also, mittlerweile sprechen Sie von 78 Stunden. Ich rechne gar nicht mehr, dass ich meinen Gewinn kriegen werde. Ich denke, sie suchen einen Grund, um mir meinen Gewinn nicht auszuzahlen. Ich werde aber nicht nachgeben und wenn es sein muss sie verklagen.

I would strongly suggest patience in this situation of yours, if I may. I can understand, that it is not easy, and that you want your money which you've won, but it is quite usual, actually, that the casinos provide an additional checks when it comes to bigger amount. As Veronika has also said in your complaint, they even have that stated in their rules. Let's wait how your case will unfold, and hopefully our team will be able to get it solved quickly. For now, just please, try not to get in any conclusion, and keep us updated. Have you got anything new from the casino, by any chance?

I've been playing on Solcasino for about half a year. It's a nice platform, but the withdrawal limit of $10,000 USD per 24 hours is really annoying. However, the withdrawals are instant and reliable. They offer a wide variety of games and also a small cashback on playing. You can use many different methods to deposit funds, and the Solcasino community is really nice.

So which payment method do you prefer at this casino?🤔

I prefer crypto deposits and withdrawals. However, I don’t like that there are limits on withdrawals while deposits have no such restrictions.