Videoslots Casino - discussione generale (pagina 3)

Hmm it seems to me that with these tournaments and FS there will be some problems maybe at the provider's side and if the casino is trying to solve it, it may not be the shortest process. Probably the most sensible thing to do is to wait and see if something is resolved soon or not and see if the tournaments will still work. So far, based on what you wrote, they are disabled.

Of course you can check from time to time what stage it is in but obviously you won't speed it up. 

Anyway, did you like their tournaments ?

They dont say anything seem like ypu losy playets

So it is bad luck when they cannot say why it is so and why such a situation has arisen. But if they don't want to say it, they probably don't have to. So if you like tournaments, you'll obviously have to move to another casino. 

Good morning, in Spain we still have no news nor have they replaced the free spins, today I received the email about Thursday tournaments and surprise they have included a very famous netent game..... we will have to play some and if spins are won pray that they already work. If they don't work, there is no news, because the logical thing would be to change casinos, there may be problems with something but if you keep your clients informed, even with a sad email, it gives a better image. it is my opinion

buenos dias , en españa seguimos sin noticias ni han repuesto los giros gratis, hoy recibi el email de torneos de jueves y sorpresa han metido un juego de netent muy famoso..... habra que jugar alguno y si se ganan giros rezar para que ya funcionen. si no funcionan, no hay noticias, pues lo logico sera cambiar de casino , puede haber problemas con algo pero si mantienes informados a tus clientes aunque sea con un triste email se da mejor imagen. es mi opinion

Yes that's certainly true, I think it would definitely be a good idea to let the players know whatever changes in the casino. Even if it's just a small thing to make them aware and feel that they are a part of the casino and that the place values them. I believe that for many players this is important and the casino would be able to keep more loyal players. That's how I see it.