Kaiser Slots Casino - Il giocatore desidera attivare il bonus di benvenuto.

Hello I think it's cheeky what some online casinos allow themselves. I signed up for these bad Casino Kaiser slots with this bonus: New Players Only 18+. Minimum deposit: € 10. Maximum bonus: 100% bonus up to € 70 and 30 spins [Starburst]. Bonus bets: x35 (deposit bonus). Promotion code: EP30. Right of withdrawal & full terms and conditions apply. Up to 31/12/2020. valid. So far so full of expectation I paid 10 euros with the bonus code mentioned above, it has the code WITHOUT ERROR MESSAGE AND THIS CODE IS STILL VALID OR NOT ACCEPTED which is also not normal. 10 EUROS were on my account without bonus without free spins so I had to I hang out with their support, which took me 30 minutes to get in touch. I told them about my problem to idiets and the answer was: sorry you took the code from another website that is no longer valid. So I pressed them a nice text if they want to be kidding me. Unfortunately without success I recommend everyone to not register with this scam casino VERY CLEAR BLACK LIST.

Hallo ich finde es eine Frechheit was sich manche online Casinos erlauben. Ich habe mich bei diesen schlechten Casino Kaiser slots angemeldet mit diesen bonus: Neue Spieler Nur 18+. Mindesteinzahlung: 10€. Maximaler Bonus: 100% Bonus bis zu 70€ und 30 Spins [Starburst]. Bonuswetten: x35 (Bonus von der Einzahlung). Aktionscode: EP30. Widerrufsrecht & vollständige AGB gelten. Bis zu 31/12/2020. gültig. Soweit so gut voller Erwartung hab ich 10 euro eingezahlt mit dem oben genannten Bonus Code er hat den code OHNE FEHLERMELDUND OB DIESER CODE NOCH GÜLTIG IST ODER NICHT ANGENOMMEN was auch nicht normal ist.10 EURO waren auf mein konto ohne Bonus ohne freispiele also musste ich mich mit denen ihr Support behängen was mich 30 min warte Zeit gekostet hat bis sich mal einer gemeldet hat. Ich haben denen idiets mein Problem geschildert und die Antwort war: es tut uns leid sie haben den code von einer anderen Website genommen der nicht mehr gültig ist. Also hab ich denen mal ein schönen Text gedrückt ob die mich verarschen wollen. Leider ohne Erfolg ich empfehle allen sich bei diesen Betrüger Casino nicht anzumelden GANZ KLAR SCHWARZE LISTE. 

Dear Maik,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you advise if you have asked the support to activate any other welcome bonus? Please forward me any relevant communication between you and the casino. My email address is petronela.k@casino.guru. Furthermore, did you play your €10 deposit or not yet? I believe we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Maik,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.