Il conto è congelato senza motivo. Dopo aver presentato diversi documenti, la verifica viene più volte rinviata anche se attualmente sul conto è attivo un bonus. Vengo deliberatamente fatto aspettare affinché il bonus e i miei soldi vengano cancellati. Assolutamente da sconsigliare e assolutamente discutibile.
//// Aggiornamento: voglio aggiornare l'intera situazione. Il mio caso è stato esaminato da Askgamblers con un dipendente molto, molto competente e molto veloce che ha risposto in ogni momento e si è preso cura in modo estremamente responsabile e professionale dell'intera situazione. Secondo la loro dichiarazione, riceverò l'intera vincita. Se così fosse, oltre ai punti negativi menzionati prima, ora posso anche riferire in modo molto positivo sul casinò, grazie in gran parte al dipendente che è stato sempre a mia disposizione durante il mio reclamo.
Account is frozen for no reason. After submitting several documents, the verification is repeatedly postponed even though there is currently an active bonus on the account. I am being deliberately kept waiting so that the bonus and my money are canceled. Absolutely not to be recommended and completely dubious.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
Account wird ohne Grund eingefroren. Nach einreichen von mehreren Unterlagen wird die Verifikation immer wieder nach hinten verschoben obwohl derzeit ein aktiver Bonus auf dem Account ist. Ich werde absichtlich hingehalten damit der Bonus und mein Geld gecancelt wird. Absolut nicht weiterzuempfehlen und komplett unseriös.
//// Update: I want to update the whole situation. My case was reviewed by Askgamblers with a very, very competent and very fast employee who responded at all times and took extremely responsible and professional care of the entire situation. According to their statement, I will receive my entire winnings. If this turns out to be the case, apart from the aforementioned negative points I mentioned earlier, I can now also report very positively about the casino, thanks in large part to the employee who was always available to me during my complaint.
