Mentre giocavo per circa un anno con piccoli depositi e piccoli prelievi, all'improvviso ho richiesto un prelievo di 100 € e si sono rifiutati di pagarmi, chiedendo alcuni documenti! Fino a quel momento tutto è andato liscio! Ho inviato i miei documenti e dopo 1 settimana hanno chiuso il mio account con la spiegazione che avevo più account! Ovviamente non è così perché avevo solo un account! Quando ho chiesto spiegazioni, mi hanno semplicemente detto che non potevano commentare questa decisione...
While I was playing for about a year with small deposits and small withdrawals, suddenly I requested a withdrawal of €100 and they refused to pay me, asking for some documents! Until then everything was going smoothly! I sent my documents and after 1 week they closed my account with the explanation that I had multiple accounts! Of course this is not the case as I only had one account! When I asked for an explanation, they simply told me that they cannot comment on this decision…
Ενώ έπαιζα περίπου ένα με χρόνο με μικρές καταθέσεις και μικρές αναλήψεις, ξαφνικά ζήτησα μια ανάληψη των 100€ και μου αρνήθηκαν να την πληρώσουν, ζητώντας κάποια έγγραφα! Μέχρι τότε όλα γίνονταν χωρίς πρόβλημα! Εγώ έστειλα τα έγγραφα μου και μετά από 1 εβδομάδα μου έκλεισαν τον λογαριασμό με την εξήγηση ότι είχα πολλαπλούς λογαριασμούς! Φυσικά δεν ισχύει κάτι τέτοιο καθώς είχα μόνο έναν λογαριασμό! Οταν ζήτησα εξηγήσεις, απλά μου είπαν πως δεν μπορούν να σχολιάσουν την απόφαση αυτή…