24Bettle Casino - discussione generale (pagina 2)

I think I have already expressed my opinion on this. It also seems to me that every day you get a similar if not the same email and it would be frustrating for me. 

However, as much as I hate to say it, there is nothing more you can do than wait in this case for some new information or for the casino to respond to your complaint. Until then, we'll have to be patient, because if they get an email from you every day and have nothing to say, they'll probably keep sending the same reply. 

I understand and sympathize with you, because it is not an easy situation, but we will have to hold on and see how it all works out in the end. 

Can you do that? 

Thanks Jaro

I'll wait and see what comes out, there's also a complaint to my mother, the customs also respond in 2 weeks, I've been patient anyway, I want to know how things have developed yet because in the end I can only wait. Unfortunately, thank you

Danke Jaro

Ich wird warten und schauen was kommt raus es gibt auch Beschwerde bei Madre die Zoll auch in 2 Woche Zeit antworten ich hab eh gedult ich will wissen wie entwickelt yetz die Sache weil am Ende effect ich kann nur wahrten leider .danke

Yes, in the current situation it is the most sensible thing to do. It's a pity that the casino doesn't respond a little faster, since it has already responded to your complaint once. It would certainly have been more acceptable.

I'll keep my fingers crossed for you and if you find out something other than the same thing over and over again, don't hesitate to update the complaint and if you want to than also me. 🙂 

Thanks for your support Jaro

Aso today the chat (I understand you, and as far as I am informed the matter should be resolved soon) so I hope that is the case, thank you very much

Danke für dein Unterstützung Jaro

Aso heute die Chat (I understand you, and as far as I am informed the matter should be resolved soon)so ich hoffe das ist so , vielen dank

You're welcome. 

I hope it will be solved and you will be able to enjoy the win. 

You can update me with anything new.

Good luck. ☘️

Hello Jaro

Please give your opinion

Please be assured that, as mentioned in our last communication, our team is working diligently to resolve the issue and ensure a satisfactory solution is provided as quickly as possible.

We greatly appreciate your patience and understanding during this time. If there is anything else we can be of assistance to you or you have any further concerns, please do not hesitate to let us know. We are here to help you and ensure that your experience with us is as smooth and enjoyable as possible.

Although the resolution is being handled by another department, please be assured that it is in our best interest to provide you with all available information and to monitor the matter closely to ensure it is addressed as a priority.

Thank you for your continued support and patience.

I got this today after an hour of sending an email saying I wasn't happy with it and it all seems like a scam to me, please give your opinion. Thank you

Hallo Jaro

Bitte dein Meinung

Seien Sie versichert, dass unser Team, wie in unserer letzten Mitteilung erwähnt, fleißig daran arbeitet, das Problem zu lösen und sicherzustellen, dass so schnell wie möglich eine zufriedenstellende Lösung bereitgestellt wird.

Wir wissen Ihre Geduld und Ihr Verständnis in dieser Zeit sehr zu schätzen. Wenn wir Ihnen sonst noch behilflich sein können oder Sie weitere Bedenken haben, zögern Sie bitte nicht, uns dies mitzuteilen. Wir sind hier, um Ihnen zu helfen und sicherzustellen, dass Ihre Erfahrung mit uns so reibungslos und angenehm wie möglich verläuft.

Obwohl die Lösung von einer anderen Abteilung bearbeitet wird, können Sie sicher sein, dass es in unserem besten Interesse liegt, Ihnen alle verfügbaren Informationen zur Verfügung zu stellen und die Angelegenheit genau zu verfolgen, um sicherzustellen, dass sie vorrangig behandelt wird.

Vielen Dank für Ihre anhaltende Unterstützung und Geduld.

Das hab heute bekommen nach eine Stunde das ich ein Email geschickt das ich nicht zufrieden mit das und das alles ein betrug kommt mir vor bitte dein Meinung.danke

Dear Aida,

Thank you for your prompt response.

Firstly, I want to emphasize that this is not the standard we adhere to when handling resolutions. Rest assured, your matter is being given the utmost attention to ensure a satisfactory resolution is provided within the shortest possible time.

As soon as more updates become available, you will be promptly contacted.

Thank you for your understanding.

Let us know if you have more questions, we are happy to help you

Und das gerade danach aso 2email in 30 Minuten mit kein Update oder information bitte Jaro dein Meinung die kommunizieren mit mir aber ich brauche das alles nicht 🙏.danke wann du mir antworten

Sorry Jared

Hab das um auch vor 5minute aso 3email Hintern anders

Dear Aida,

Thank you for your email. 

Please note that we are doing everything we can to make this situation less stressful for you. We are sure that you will receive your payout soon as we are all working hard to find a resolution for this issue.

We will contact you as soon as there is an update and rest assured we will not forget it. 

Let us know if you have more questions, we are happy to help you!

So was sagst bitte ?????

Hey there!

It is hard to give an opinion on such an email; it literally said nothing more than "we are working on it".

There is nothing more you can figure out from that.

Frankly, you have to wait, I guess. The delay does not necessarily mean a scam. 🙏

I agree that its safety index does not provide much comfort, but technically, we may only guess what seems to come next.

We can only hope the casino representative will address your complaint soon. 🙏

Hi Radka

Thank you for your opinion, it goes out to say that this is a pure fraud, the more everything 60 chat discussion and more everything 50 emails sent and I get exactly the same email every time, no update, no answer, no date, it is a scam and what they do is that to this day That's exactly what the answer was, unfortunately no update was enough for me. I said my opinion anyway Payout once is not allowed. People never play inside. That's the way it is. I don't want any players to do what I did with this casino

Hi radka

Danke für dein Meinung erlischt zu sagen das ist ein pure betrug das meher alles 60 Chat discussion und meher alles 50 Email geschickt und ich bekomme jedesmal geau so ein Email kein Update kein Antwort kein Datum ist ein betrug und was die machen das ist das bis heute genau das whar die Antwort leider kein Update reicht mir hab eh mein Meinung gesagt .kein Antwort IS auch ein Antwort diese Casino gehört gelöscht,ich hab bekommen nur die Hälfte von mein Auszahlung genau so können die Chicken die zweite und ein Casino kann nicht 2400 auf einmal Auszahlung darf nicht Leute spielen drinnen nie das ist so ich wünsche kein Spieler was ich dich gemacht mit diese Casino hoffe die melden aber weiss echt nicht.dankr

Hallo radka

Und yetz echt ich bin sprachlos das was ich bekommen:

Dear Aida, 

Thank you for your e-mail. 

We are truly sorry for the extended wait, and we acknowledge the frustration you must be feeling.

Rest assured, our team is committed to resolving the issue, and we are confident that you will receive your funds soon. Despite the current absence of updates, progress is being made behind the scenes.

Your ongoing patience is greatly appreciated, and we are dedicated to keeping you informed throughout this process.

Thank you for your trust, and we anticipate a positive resolution in the near future.

Hope you have a nice day! 

Let us know if you have more questions, we are happy to help you!

Hi Randka and Jaro

Today the money is in the account

Thanks

Hi randka und Jaro

Heute ist das Geld auf Konto

Danke

I'm glad this story has a happy ending after all!

There was no fraud in the end, I'd say, but I understand it was a nasty experience for you.

Let's get over it ✨🙏

Yes thanks you very much and i apreciate all your help .thanks

We'll be here if you ever need us. 🙂

For now, stay well!

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That sounds nice. Have you had any luck winning there? How fast was the withdrawal, if I may ask?