Ybets Casino - discussione generale (pagina 20)

Hello Romi, thank you very much for your reply, that is why I specified in the previous post that your possible help is in your hands since, given what we have seen, you are our greatest hope to be able to compete a little with the dishonesty of the casino. I am 2 days away from the approximately 14 days that they told me it would take for the review and if I do not receive a positive response I will file a complaint. I have all the proof of the times I have contacted them through the casino support, email, Gmail, by email I told them about the KYC and from what I understood it is not necessary to send it but if it were necessary they would contact me to request it, but of course if, as it is well said here in the forum, it is something very necessary to be able to withdraw, it is clear that they only want to extend the time. In advance I thank you for your collaboration, both the victims and the team that help us in every way possible.

hola romi muchas gracias por tu repuesta, poreso especifique en la publicación anterior vuestra ayuda posible que esté en sus manos ya que visto lo visto sois nuestra mayor esperanza para poder competir un poco con la deshonestidad del casino, me faltan 2 días para los 14 días aprox que me dijeron que demorarían para la revisión y si no recibo repuesta positiva pondré la queja, tengo toda las pruebas de las veces que me he puesto en contactos con ellos atravez del soporte del casino, de correo electrónico, de Gmail, por correo les comenté sobre el KYC y por lo que entendí no es necesario enviarlo sino que si hiciera falta se pondrían en contacto conmigo para pedirla, pero claro está que si como bien se dice aquí en el foro es algo muy necesario para poder retirar claro está que ellos solo quieren alargar el tiempo. De antemano le doy las gracias por vuestra colaboración tanto a las víctimas como a los del equipo que nos ayudan en todo lo posible.

Hi there, how's it going?

The maximum amount I did withdraw was around $400.

Hello, everything is fine and you? Thanks for your reply. Well, I imagine it must be because of the amount of money requested, but as I mentioned in a previous post, since the first withdrawal requested was before the jackpot which was €243 because when I deposited in euros they were in euros at least that should not be cancelled, so after ordering that withdrawal with the little I had left I continued playing and it gave me a prize of $1911 and then I ordered to withdraw $700 and $40 because that was what I was already allowed to withdraw per day, but they cancelled everything, so let's see what happens but let's say it is unfair that as long as we are losing for them it is fair and they do not verify anything when it is in their favor, so when it is in our favor it is already a problem 😒😒

Hola todo bien y tu? Gracias por tu repuesta. Pues imagino que ha de ser por la cantidad de dinero solicitada, pero como comenté en un una publicación anterior, ya que el primer retiro solicitado ha sido antes de el premio mayor que fueron 243€ porque al yo depositar en euro estaban en euro al menos eso no deberían cancelarlo entonces después de ordenar ese retiro con lo poco que me quedaba seguí jugando y me dio un premio de 1911$ y ya ahí ordené retirar 700$ y 40$ porque era lo que ya me permitía retirar por día, pero fueron cancelado todo, así que haber que pasara pero vamos que es injusto que mientras vayamos perdiendo para ellos es justo y no verifican nada cuando es a su favor, entonces cuando es a nuestro favor ya es un problema 😒😒

I assume since you are using bank or credit card to deposit they will always ask for KYC does not matter the amount you want do withdraw. I've playing here and i had zero problems and I believe you will be able to withdraw your money if everything is ok from your side. Don't panic and don't bet that money I believe you will be able to withdraw

Thank you very much for your messages, if it is not too much to ask, what method do you use to deposit and withdraw and what would you recommend for depositing? I imagine through crypto or something like that? For my part everything should be fine in terms of documentation and if they don't see the profits well I could say that they would be wrong because I cheat, what could I do if I just throw and throw and that's it hahaha, what one day each one has their moment of luck. I'm not playing anymore, I'm stuck at 1700 and some $ and I don't think I will play anymore until I see that I can withdraw it, that I can withdraw it because I will see if I put more money in and continue playing it, which is very likely that I will.

Muchas gracias por tus mensajes si no es mucho preguntar que vía usas tú entonces para depositar y retirar y que me recomendaría para depositar? Me imagino que atravez de cripto o algo así? Por mi parte debería estar todo bien en cuanto a documento y si sobre las ganancias no las ven bien ya podría decir que se equivocarían porque yo trampa que podría hacer si yo solo tirar y tirar y ya está jajaja, lo que algún día cada uno tiene su momento de suerte. Jugar no le juego más estoy plantado en 1700 y pico de $ y eso no pienso jugarle más hasta ver que pueda retirarlo, que lo puedo retirar pues ya veré si meto más dinero y seguirlo jugando que muy probable que si.

Thank you. We surely will do whatever is possible to help.

Just please keep in mind that not always the verification is needed whenever withdrawing the money from an online casino.

The support should always inform its players regarding the necessity of KYC. Then the most important is to fully cooperate with the casino so the withdrawing process is as smooth as possible.

So, please, keep us informed about how it goes, and we'll be ready to jump in if needed.

Hello Romi, good morning, perfect, I will keep you informed about the process with the results I get in a couple of days, hopefully they will be positive and I won't have to resort to it, so I can save you more work, but it's good to know that I can count on your collaboration, greetings and good morning.

Hola Romi buenos días, perfecto ya os voy informando sobre el proceso con los resultados que obtenga en un par de día ojalá sean positivo y no tener que recurrirlo así os evito más trabajo pero es bueno saber que cuento con vuestra colaboración, un saludo y buenos días

Hello,

Time to Blacklist Ybets. If Casino Guru continues to prop up this company with a high rating and "Fair Casino" badge it will prove Casino Guru is not a legitimate arbiter of fairness or even serious about player safety.

Well, I believe we have been there - it mainly depends on the complaints results and the calculation of the blackpoints.

But of course if the rating drops, a fair badge will be another thing to discuss with the casino. Though it takes time to communicate such events properly and fairly. Just for you to know, we don't have a blacklist, but I guess it is just expression. Well, the Data Team will take care of that as soon as the complaints gain the results.

I always use Skrill when it's available, pretty fast and safe!

Hello, how are you? Ahhh ok ok I don't know that system, I don't know if it exists here in Spain. Thanks for sharing it, if I find another faster method here in Spain I will use it next time.

Hola qué tal está? Ahhh ok ok ese sistema no lo conozco no sé si existe aquí en España. Gracias por compartirlo si encuentro otro método más rápido aquí en España lo llevaré a cabo para la próxima vez

Skrill is a electronic wallet. I'm not 100% sure but I think its available in Spain too. Just search for it on playstore or AppStore. I do prefer it over bank methods. And its pretty easy to validate it while doing the KYC.

Hello Everyone,

Time for me to say goodbye to Casino Guru. No longer trustworthy.

Ybets has been raised to a Very High rating with 9.6 score.

What a despicable thing to do when so many customers are being prevented from withdrawing their winnings through deception and lies.

Was 8.5 now 9.4. Just disgusting. Casino Guru is corrupted.

It looks weird, but as you can see, all the complaints are still open - thus the Safety Index has changed due to different reasons. I understand it is hard to get into considerations, but the Safety Index may change for many reasons - good or bad; the casino perhaps did some improvement. To me, it seems it is important to mention that the Safety Index does not reflect how quickly a casino pays. It instead indicates whether the casino pays.

It's not corruption; it's methodology. Once complaints reach the stage of proving any casino's actions to be against the Fair Gambling Codex, the results will take place accordingly.

Hello, how are you? I'll take it in and look for it and see if it's available. Thank you very much. Best regards.

Hola cómo está? Lo tomaré en encuentra lo buscaré y lo miro haber si está disponible, muchas gracias. Saludo cordiales

Stop playing at ybests

Nu mai jucati la ybests

I have not been able to withdraw money for over two months. When I inquire, I am only told that they are still investigating. I was told that the investigation would be completed within a month from the 14th, but more than two months have passed.

２か月間以上出金ができません。問い合わせても確認中としか言われません。１４日から１か月で調査が終わると言われましたが２か月以上経ちました。

Hey, what specific casino does the casino offer did you ask them? Is this your gameplay? I would also say that two months is enough for such a process and I probably wouldn't want to wait any longer. 

But there is a possibility to open a complaint with us and our team would try to help. Would you be interested in something like that?

If so, you can follow this link. ⬅️

Hello, I would like to file a claim or complaint as you call it to claim my withdrawals from Ybets. Who do I contact and what do I need to present? I have all the chats from the times I have contacted them.

Hola buenas, Ami me gustaría presentar una reclamación o denuncia como se diga para reclamar a ybets mis retiros, a quien acudo y que necesito presentar tengo todos los chat de las veces que he contactado con ellos