Lady Linda Casino - Il giocatore non è in grado di ritirare le sue vincite.

definitely a shady site - have managed to win over £3k and after passing KYC verification and submitting withdrawal request for the max of £500, I get an email saying that this has been rejected and I need to submit a selfie with my passport which is not common verification amongst gambling sites.

Have submitted another request for £500 but this will likely once again be rejected and I see little chance of me ever receiving £500 let alone £3k.

Hello Jlsel,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lady Linda Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Dear Jlsel,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.