Agent Spins Casino - Il giocatore non è in grado di accedere al sito web del casinò.

I played until yesterday and I won € 527.98 then I took and sent the documents after which the site has disappeared and no longer opens nor the emails are traceable

Ho giocato fino ad ieri e ho vintp 527.98 euro poi ho prelevato e inviato i documenti dopodichè il sito è scomparso non si apre più ne le email sono rintracciabili

Hello salvatoreplaystor,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Agent Spins Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that the casino may restrict your access to the website until the verification process is finished.

Looking forward to your answer.

Regards,

Nick

Hi nick I made several deposits in total 500 was my money no bonus I talked and played until yesterday then this morning when I try to enter the site he tells me defeut I tried to send an email and I received the automatic reply that the email address does not exist

Ciao nick ho fatto vari depositi complessivamente 500 erano soldi miei nessun bonus ci ho parlato e giocato fino ad ieri poi questa mattina quando cerco di entrare sul sito mi dice defeut ho provato a mandare in email e mi è arrivata la risposta automatica che l indirizzo email non esiste

The withdrawal request was made on July 19 and today the site disappeared today I'm going to make the complaint and then I disclaim the operation so let's see who is smarter

La richiesta di prelievo è stata fatta il 19 luglioed oggi è scomparso il sito io oggi vado a fare la denuncia e poi faccio disconoscimento operazione cosi vediamo chi è più furbo

Hello salvatoreplaystor,

Please bear in mind that the casino might block your access to the casino until a verification is finished just as I mentioned above. Can you please advise if the casino requested any documents from you or if you did send them already?

Documents already sent since 07/19 and to date no communication from them of the transfer made to me

Documenti già inviati dal 19/07 e ad oggi nessuna comunicazione da parte loro dell'avvenuto bonifico nei miei confronti

If it was a bonus it didn't make the withdrawal so it's a scam a boor they are shit people don't play it.

Se era bonus non lo faceva fare il prelievo quindi è una truffa una cafonata sono persone di merda non ci giocate.

Dear salvatoreplaystor,

Are you able to send your deposit/bonus history to nikolas.b@casino.guru? If you do not have access to such information right now, could you ask the casino to forward it to you?

Dear salvatoreplaystor,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.